Accommodations Overnight Front Office starting at $16.00

Overview: The Night Auditor plays a critical role in nightly property operations by balancing accounts and supporting guest services during overnight hours. You'll perform system maintenance, handle check-ins/outs, and ensure guests have a safe, pleasant experience during off-peak hours. Responsibilities: Guest Services & Communication * Greet and assist guests with check-in/check-out processes in a friendly, professional manner. * Answer guest questions and provide accurate, timely information. * Address guest needs and resolve issues promptly and courteously. * Communicate problems to management as needed. Night Audit & Financial Duties * Perform all night audit procedures, including: - Ending the business day and running nightly accounting reports. - Balancing and distributing daily revenue reports. - Completing all required audit documentation. - Running system backups as needed. * Prepare and share this information with accommodations supervisors and managers. Property & Front Desk Operations * Monitor and maintain cleanliness of guest-facing areas (e.g., lobby, pool). * Keep front desk stocked and organized. * Remove trash and maintain guest common spaces. * Occasionally work both indoor front desk duties and outdoor checkpoints (e.g., camp gate toll booth). Team Support & Miscellaneous * Assist with other duties as assigned by management to support Accommodations and hotel operations. * Maintain professional appearance and punctual attendance. * Work independently during overnight hours. Qualifications: Qualifications * Excellent communication and customer service skills. * Detail-oriented and reliable problem-solver. * Basic computer skills (e.g., Microsoft Office, reservation/audit systems). * Ability to work overnight shifts independently. * Professional appearance and positive attitude. --- Physical Demands * Ability to sit, stand, or walk for extended periods. * Occasional lifting (up to ~40-75 pounds with assistance). * Some work outdoors in varying weather conditions. --- Work Environment * Overnight shift (typically covering late night through early morning hours). * Interaction with guests, accommodations staff, and managers. * Balance of desk work and guest service duties.