Account Manager

Job Title

The primary responsibilities of this position include, but are not limited to, developing, maintaining, and growing strong relationships with partner establishments in their assigned territory, serving as the primary point of contact for accounts, ensuring partners receive the highest level of service, support, and guidance to maximize success with Accel's gaming offering, assisting locations through video gaming applications and overall live video gaming processes, keeping locations updated on gaming industry information, as well as assisting in other areas as needed.

Duties And Responsibilities

Build and maintain strong, long-term relationships with assigned partner establishments to drive retention, increase market share and revenue growth.

Achieve assigned Gross Gaming Revenue (GGR) objectives, including participation in the sales process and maximize account performance through strategic account management.

Conduct regular visits to partner locations to engage with location owners, provide support, gather feedback, identify opportunities, and strengthen relationships.

Serve as the primary liaison between partner establishments and Accel, managing day-to-day communications, issue resolution, and partner satisfaction.

Analyze account and industry performance data to identify trends, increase gameplay, and provide actionable recommendations that enhance partner performance.

Educate partners on gaming products, promotional programs, compliance requirements, and industry best practices.

Ensure optimal service levels by coordinating with internal teams to resolve operational issues and support partner needs.

Partner with internal stakeholders and revenue team members to drive engagement, support business growth objectives, and identify and cultivate new business opportunities.

Collaborate with Marketing to develop and implement customized on-site marketing materials and promotional initiatives.

Maintain accurate account records and performance reporting, stay informed on company products, regulatory requirements, and industry trends, and perform other duties as assigned.

Qualifications

Previous account management and/or outside sales experience a plus

35 years of professional experience

Strong professional presence

Ability to adapt, organize and multi-task

Capability to thrive in a fast-paced environment

Extensive travel within your assigned region

Ability to interact with local bar, restaurant, and truck stop owners as well as Commanders of non-profit organizations

Strong organizational and time management skills.

Excellent written and verbal communication skills.

High attention to detail with strong follow-through.

Valid driver's license is required

Minimum of 21 years of age

Physical Demands And Work Environment

Calculate figures and amounts

Analyze financial data

Frequently required to travel via vehicle

Frequently required to utilize hand and finger dexterity

Occasionally required to climb, balance, bend, stoop, kneel or crawl

Continually required to talk or hear

Occasionally required to lift/push light weights up to 50

Specific vision abilities required for this job include close vision, distance vision, peripheral, depth, and ability to adjust or focus

Utilize visual acuity to operate equipment, read technical information, and/or use a keyboard

The noise level in the work environment usually is moderate to loud

Benefits

PTO / Wellness Days / Floating Holidays

Medical / Dental / Vision Insurance

Life / AD&D / Hospital Indemnity / Critical Illness / Accident Insurance

STD / LTD

Legal / ID Theft Insurance

FSA (Health Care, Dependent Care, Limited Purpose) / HSA

Traditional and Roth 401(k)

The above is intended to describe the general content of, and requirements for, the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Base Pay Range :

$50,000-70,000 with plus commission. Total potential compensation up to $150,000/yr.

This range represents the low and high end of the anticipated base salary range for this position. The base salary will depend on a number of factors such as: qualifications, experience level, and skillset.

Accel Entertainment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.