Account Representative - State Farm Agent Team Member

Insurance Agent Opportunity

If you enjoy helping people, staying organized, and being part of a team that values both service and growth, this is a great opportunity to build a long-term career in insurance. At Shantorra Owens State Farm, we're looking for someone who brings a strong customer-first mindset, communicates with confidence, and takes pride in delivering a great experience every time.

Role Description

As a team member, you'll play an important role in supporting daily operations and ensuring our customers receive timely, accurate, and thoughtful service. You'll be a key point of contact, helping clients navigate their policies while identifying opportunities to better support their needs. This is a great opportunity for someone who is detail-oriented, people-focused, and open to growing into a more sales-driven role over time.

What You'll Do

• Provide clear and accurate information about insurance products and services
• Assist customers with policy applications, updates, and renewals
• Respond to customer inquiries in a timely and professional manner
• Maintain accurate and organized records of all customer interactions
• Support the team in delivering a smooth and efficient client experience

What We're Looking For

• Strong communication and interpersonal skills
• Detail-oriented with the ability to manage multiple tasks
• Customer service or sales experience preferred
• Positive attitude and willingness to learn
• Comfortable working in a fast-paced, team-oriented environment

Why Join Our Team

• Supportive and team-focused environment
• Opportunity to grow within the agency
• Hands-on training and development
• A role where your work directly impacts customer satisfaction

If you're ready to build your career in a supportive, growth-focused environment where your work truly makes an impact, we'd love to hear from you. Compensation: $40,000.00 - $60,000.00 per year

Our team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Memphis, TN and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.