Admitting/Registration Clerk Part-time/PRN
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Admitting/Registration Clerk Part-time/PRN
Admitting/Registration Clerk, Part-Time/PRN
HMC Offers:
* Tuition Reimbursement
* Quality childcare located on site
* HMC Wellness Center membership
* 401(k) plan with employer match
About the Job:
The Admitting/Registration Clerk is a patient's first point of contact at the hospital. Must be able to handle the duties of both a receptionist and medical secretary, signing in people and dealing with their personal information. Admitting/Registration Clerk particularly need the skills to collect and organize information to keep the flow of patients running smoothly.
Responsibilities :
* Greet all patients and answer all incoming phone calls, promoting quality customer service.
* Record patient demographic information, insurance, and billing information into the CPSI computer system; research missing information and obtain signatures on required forms.
* Counsel patients and families regarding financial issues such as insurance.
* Provide information to the patient/representative about billing, complaint process, patient rights and visiting hours. Distribute hospital specific literature.
* Collect and record payments and/or forward information to the Patient Accounts Department personnel.
* Maintain orders sent to the hospital by referring offices.
* Compile an estimate of patient payment responsibility for their services and communicate this information to the patient.
* Is familiar with the HMC payment policies and various options for payment and the financial assistance program.
* Screen calls to ascertain nature and urgency of inquiry.
* Keep the waiting area orderly throughout the day.
* Order and maintain supplies as required.
* Treat patients and their families with respect and dignity.
* Ensure confidentiality of patients' information
* Performs other related work as required or requested.
Job Requirements:
* High school diploma or the equivalent is required.
* Some college coursework is preferred.
* Experience in medical office reception is required.
* Knowledge of medical terminology is required.
* Awareness of patient registration and documentation procedures is required.
* Strong telephone communication skills, often in stressful situations, are required.
* Ability to analyze and solve problems are required.
* Proficiency with personal computers and Microsoft Office Suite is required.
* The ability to type 35-45 wpm is preferred.
* Good verbal and written communication skills are required.
* Knowledge of basic insurance procedures and documentation of third-party medical insurance payers is required.
* Ability to work independently with only general supervision is required.
* Flexibility, organizational skills, and ability to function well under stress are required.
Compensation details: 16-18 Hourly Wage
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