Advanced Medical Support Assistant (Call Center)

Advanced Medical Support Assistant

The Advanced Medical Support Assistant (AMSA) in the San Francisco VA Healthcare System Call Center serves as part of an interprofessional healthcare team. AMSA provides support across multiple ancillary and interprofessional clinics and determines the needs of the Veteran/caregiver. The AMSA plays an integral role in achieving first-contact resolution through Veteran-centered delivery of care. *THIS IS NOT A REMOTE OR TELEWORK POSITION**