Assistant Community Manager

Morgan Properties Penfield, NY Posted 9 hours ago
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Assistant Community Manager

Create Exceptional Resident Experiences and Keep Our Communities Thriving!

Are you a customer service champion, an organized problem-solver, and a collaborative team player ready to make a difference? Morgan Properties is seeking an Assistant Community Manager who thrives on creating memorable resident experiences and supporting smooth community operationsoften across multiple sites.

This role offers the chance to make a real impact by delivering outstanding resident experiences, applying a sharp eye for detail, and confidently managing multiple priorities with a positive outlook.

Benefits That Make a Difference:

  • Excellent Pay: $24.00 - $27.00/ hour
  • 20% Apartment Rental Discount
  • $300 Morgan Essentials paid quarterly
  • Renewal Commissions
  • Education/Tuition Reimbursement
  • Medical, Dental, and Vision Insurance
  • Life and AD&D Insurance
  • 401(k) Retirement Plan with Company Match
  • Generous Paid Time Off, including 10 Holidays per Year and Sick Leave

What You'll Do:

Resident Engagement & Customer Service

  • Be the friendly face and main point of contact for residents and visitors.
  • Respond to resident needs with empathy and professionalism.
  • Conduct community tourswalk-ins and those scheduled by our Regional Sales Team.
  • Support move-ins and move-outs, creating a seamless experience.
  • Escalate resident concerns as needed to leadership.

Community Operations

  • Inspect homes before move-in to ensure quality.
  • Walk the property and flag any maintenance or curb appeal issues.
  • Assist in planning and executing resident events.
  • Help ensure safety standards and community policies are followed.

Administrative Support

  • Keep resident records accurate and up to date.
  • Assist in preparing community reports.
  • Support day-to-day admin tasks as assigned.

What You Bring:

  • 2+ years of experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to problem-solve and stay organized in a fast-paced environment.
  • A valid driver's license and the willingness to drive between communities if needed.
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