Assistant Spa Manager

Job DescriptionSpa Assistant ManagerAll Is Well Holistic Spa | Katy, TexasPosition OverviewAll Is Well Holistic Spa is seeking a motivated, service-driven Spa Assistant Manager to help lead our growing wellness team.This role is ideal for an experienced spa front desk professional, guest service lead, or assistant manager who is ready to take the next step in their career. We are looking for someone who enjoys leadership, coaching, sales, customer service, and creating exceptional guest experiences.The Spa Assistant Manager works closely with ownership and the Spa Manager to support daily operations, develop team members, improve systems, and help drive business growth.ResponsibilitiesGuest Experience & Customer ServiceDeliver exceptional guest experiencesHandle client concerns professionally and promptlyMaintain high customer satisfaction and retentionEnsure all guests feel welcomed, valued, and cared forTeam LeadershipSupport and coach front desk and spa team membersAssist with onboarding and trainingPromote accountability and professionalismHelp create a positive and team-oriented work environmentSales & Business GrowthDrive membership enrollment and retentionPromote spa services, packages, gift cards, and retail productsSupport sales initiatives and marketing promotionsHelp achieve monthly revenue and performance goalsOperationsAssist with daily opening and closing proceduresMonitor schedules and operational efficiencyMaintain cleanliness, organization, and presentation standardsSupport inventory management and supply orderingEnsure adherence to company policies and proceduresQualificationsMinimum 1 year experience in spa, wellness, hospitality, retail, or customer service leadershipStrong sales and customer service skillsExperience with memberships and retail sales preferredExcellent communication and problem-solving abilitiesExperience with spa software, POS systems, and basic computer applicationsProficiency with Microsoft Office, Google Workspace, and ChatGPTHighly organized and detail-orientedPositive attitude and professional appearanceWeekend availability requiredCompensation$2028 per hour depending on experienceAdditional earning opportunities may include:Sales incentivesPerformance bonusesAdvancement opportunitiesWhy Join All Is Well Holistic Spa?Growing wellness company with advancement opportunitiesSupportive leadership teamPositive and professional work environmentOpportunity to make a meaningful impact on clients and team membersEmployee discounts on spa services and products
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