Assistant Store Manager - Account Retention and Leadership (Hiring Immediately)

Description: 4x Best Places to Work in PA (2022-2025) ¡Ahora contratando! Se habla español Looking for more than just a job? At Majik, you'll build real relationships, earn bonuses, and grow your career. No rent-to-own experience? No problem — we train you. I enjoy working at Majik because I get to help people solve problems every single day, turning challenging issues into solutions that make a real difference - Donae Who We Are We Serve Others We Do What It Takes We Own It We're passionate about helping employees grow and delivering great customer experiences! Pay + Perks * Starting at $18+/hour & Monthly Bonus Potential * 3 Weeks PTO + Paid Holidays * Medical, Dental, Vision + 401(k) Match * Employee Discounts + Loyalty Rewards * Career Growth Opportunities (we promote from within) * Weekly Pay * Reimbursement Toward Home & Vehicle Purchase (after 1 year) * Bilingual candidates may earn additional pay! * ...and so much more! Who Succeeds in This Role * Takes ownership of results and account performance * Leads by example while staying hands-on * Comfortable managing customers, collections, and team accountability * Handles tough conversations professionally * Driven by goals, metrics, and continuous improvement What You'll Do * Support the Store Manager in driving overall store performance * Lead daily operations across sales, account retention, and service * Coach and hold team members accountable to expectations * Review reports and act on opportunities to improve results * Oversee customer accounts and follow up on past-due balances * Guide team on retention and collection strategies * Review payment histories and support action plans * Ensure accurate documentation of interactions and payments * Coordinate field visits and delivery schedules * Maintain store standards (inventory, merchandising, cleanliness) * Step in to lead the store when needed Leadership Responsibilities * Supervise and support a small team (1-3 employees) * Assign tasks, provide coaching, and follow up on results * Train team members on sales, service, and retention best practices Requirements: What We're Looking For * 1+ year of leadership or supervisory experience preferred * Retail, collections, or customer service background preferred * Strong leadership, communication, and problem-solving skills * Ability to manage multiple priorities and performance expectations * Valid driver's license with insurable driving record * Ability to lift up to 25 lbs (assistance for heavier items) Schedule Full-time (40 hours/week), 5-day workweek Monday-Friday: 10am-7pm, Saturday: 10am-6pm (required), Sunday: Closed Additional Information Blue Ocean Brands does not conduct routine pre-employment drug testing but may require testing in cases such as reasonable suspicion, workplace accidents, or as required by law Compensation details: 18-22 Hourly Wage PIa3eedc376b2e-38003-41576290