Automotive Service Advisor

divh2Automotive Service Advisor/h2pAt Capital Subaru of Greenville, we are committed to delivering an exceptional customer experience from the moment a guest walks through our doors. We are currently seeking a professional, customer-focused Automotive Service Advisor to join our team. In this role, you will serve as the primary point of contact for customers seeking vehicle maintenance and repair services, helping guide them through the service process with transparency, care, and efficiency./ph3What Youll Be Doing/h3ulliServe as the main point of contact for customers required vehicle maintenance and repair services/liliConduct thorough vehicle walkarounds and inspections to help identify service needs/liliAccurately assess customer concerns and recommend appropriate repairs and maintenance/liliClearly explain recommended services, timeliness, and associated costs to customers/liliSchedule service appointments and efficiently manage daily workflow within the service department/liliCollaborate closely with technicians and internal team members to ensure timely completion of repairs/liliHandle customer questions, concerns, and service updates in a prompt and professional manner/liliMaintain accurate records for estimates, scheduling, invoicing, and customer communication/liliHelp maintain a clean, organized, and safe work environment/liliPerform additional duties as assigned/li/ulh3What Were Looking For/h3ulliPrevious experience as a Service Advisor or in a similar customer service role within the automotive industry preferred/liliStrong knowledge of automotive systems, diagnostics, repair recommendations, and maintenance schedules/liliExcellent communication and interpersonal skills with the ability to build trust and rapport with customers/liliStrong organizational skills and ability to manage multiple service appointments at once/liliComfortable using computer systems and software for scheduling, estimates, and invoicing/liliValid drivers license with a clean driving record/liliMust be able to pass a pre-employment background check/li/ulh3What We Offer/h3ulliCompetitive Pay/liliHealth Insurance/liliPaid Time Off (PTO)/lili401(k)/liliFull-time benefits package/liliCareer growth and advancement opportunities/liliSupportive team environment/li/ulh3Why Capital?/h3pBecause great careers start with the right environment./ppCapital Auto Group is home to 1,500+ team members across 20 automotive and powersports franchises. Were family-owned, growth-focused, and committed to building careers - not just filling roles. Here, performance is rewarded, development is prioritized, and culture matters. You belong at Capital./ppCapital Auto Group is an equal opportunity employer committed to diversity, inclusion, and a workplace where everyone can succeed./p/div