Banquet Manager

Banquet Manager

The Banquet Manager contributes to memorable events at Vinarosa Resort by delivering service that reflects our dedication to exceptional guest experiences, trust-based relationships, collaborative teamwork, detail-driven hospitality, and results-oriented performance that enhances long-term asset value. This role supports precise execution of Banquet Event Orders (BEOs), collaborative teamwork, and attentive guest service to ensure successful meetings, celebrations, and special events.

Key Responsibilities

Execute banquet and event service in strict accordance with Banquet Event Orders (BEOs)

Set up, break down, and reset event spaces to specification and brand standards

Provide polished, attentive guest service throughout events

Coordinate service timing with culinary, beverage, and operations teams

Ensure proper handling of food, beverages, and event equipment

Maintain cleanliness and organization of event venues

Comply with food safety and responsible alcohol service requirements

Support service recovery and guest issue resolution as needed

Leadership & Cultural Expectations

Demonstrates integrity, professionalism, and accountability in all decisions and interactions

Builds trust and loyalty through consistency, follow-through, and transparent communication

Collaborates across departments to deliver seamless, guest-centered experiences

Embraces innovation and continuous improvement to enhance service and efficiency

Maintains a results-oriented mindset while never compromising guest experience standards

Leads calmly and effectively under pressure, modeling confidence and respect

Requirements

Required Skills & Qualifications

Previous banquet or hospitality experience preferred

Strong communication and teamwork skills

Ability to follow detailed event instructions accurately

Flexible availability including evenings, weekends, and holidays

Physical & Scheduling Requirements

Requires standing, lifting up to 50 pounds, and extended event hours.

Work Environment Statement

Indoor and outdoor event venues with varying schedules and guest volumes.

Equal Opportunity Employer Statement

Vinarosa Resort, managed by Ensemble Hospitality, is an equal opportunity employer. We are committed to fostering an inclusive, respectful workplace and provide equal employment opportunities in accordance with applicable California law.