Bar Team Lead

Carowinds Belmont, NC 353000 Posted 1 days ago
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Overview:

The BartenderLead oversees daily operations in assigned locations, ensuring quality service and compliance with company standards. This role provides leadership to team members, fostering a positive and efficient work environment while maintaining operational excellence and guest satisfaction.


Responsibilities:
  • Direct and monitor Food and Beverage operations within assigned locations.
  • Support team members to ensure smooth daily operations.
  • Maintain consistent communication with team members, co-leads, supervisors, and senior management.
  • Maintain compliance with health, safety, and alcohol service regulations.
  • Ensure proper cash handling and accurate POS transactions.
  • Assist with training and coaching for team members.
  • Monitor inventory levels and coordinate with management for replenishment.
  • Resolve guest concerns promptly and professionally to maintain high satisfaction.
  • Drive compliance with company policies and operational procedures.
  • Ensure that all safety goals are reached; Safety Audits are turned in and that all Safety Guidelines are followed.
  • Support revenue goals through efficient operations and cost control.

Qualifications:
  • Leadership & Team Management – Ability to motivate, coach, and manage staff effectively.
  • Communication – Strong verbal and written communication for clear coordination with team and management.
  • Guest Service – Commitment to delivering exceptional guest experiences.
  • Conflict Resolution – Skilled in handling Team Member or guest issues professionally and promptly.
  • Organizational Skills – Ability to manage schedules, inventory, and operational priorities efficiently.
  • Attention to Detail – Ensuring compliance with recipes, presentation standards, and safety regulations.
  • Problem-Solving – Quick thinking to address operational challenges and maintain smooth service.
  • Time Management – Ability to prioritize tasks in a fast-paced environment.
  • Labor and Compliance- Must adhere to all federal, state, and company labor laws, including scheduling, breaks, and overtime regulations.
  • Adaptability – Ability to adjust to changing guest needs and operational demands.
  • Reliability & Dependability – Consistently punctual, trustworthy, and committed to maintaining standards.

Technical Skills

  • POS System Proficiency – Familiarity with point-of-sale systems for transactions and reporting.
  • Inventory Management – Knowledge of stock control and minimizing waste.
  • Compliance Knowledge – Understanding health, safety, and alcohol service regulations.

Minimum Requirements

  • At least 21 years of age or older.
  • Work in varied weather conditions.
  • Must obtain and maintainServSafe Food Handlers Certification.
  • Must be willing to work on a flexible schedule, including nights,weekends, and holidays.
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