Bilingual Marketing Specialist

Our retail client is looking for an outgoing, creative, bilingual Marketing Specialist who is excited to be a visible part of the brand. This is a highly hands-on role centered around social media, content creation, in-store storytelling, events, and community engagement, while also supporting day-to-day marketing coordination and customer communications.

Location: Near Midway

Type: Full-Time, Salaried

Requirement: Must be Bilingual (English/Spanish)

This is a great opportunity for someone who loves people, feels comfortable on camera, and enjoys creating engaging content - but is also organized, dependable, and able to keep multiple marketing initiatives moving.

What You’ll Do

Social Media & Content Creation

• Serve as a friendly, authentic on-camera representative of the brand across Instagram, Facebook, TikTok, and other social platforms.
• Create and capture short-form videos, photos, and social content featuring merchandise, promotions, customers, team members, and in-store happenings.
• Identify interesting stories and content opportunities while working directly within the retail environment.
• Collaborate with internal teams and outside creative/social partners on content ideas, scheduling, production, publishing, and community engagement.
• Engage with followers and customers in a personable, brand-appropriate way.

Events & Community Engagement

• Help plan, promote, host, and coordinate in-store events and community activities.
• Represent the brand at neighborhood events, Chamber of Commerce gatherings, and local business meetings.
• Build relationships with local businesses, schools, nonprofits, and community organizations and identify potential partnership opportunities.
• Turn events and community connections into engaging social content and customer stories.

Marketing Coordination & Execution

• Maintain marketing calendars, project timelines, campaign materials, assets, and day-to-day priorities.
• Help prepare, schedule, and execute email, print/direct mail, loyalty, and customer communications using available templates and tools.
• Coordinate customer lists and audience segments, track basic campaign results, and organize follow-up activities.
• Partner with store teams and outside specialists to support approved digital advertising, website, and other marketing initiatives as needed.
• Keep photo/video assets, templates, contacts, and campaign records organized.
• Use AI, automation, and other marketing tools to improve efficiency and keep projects moving.

What We’re Looking For

• Bilingual English/Spanish required — must be able to communicate naturally with customers and team members in both languages.
• 3+ years of relevant full-time experience in marketing, social media, communications, events, community engagement, or a related field preferred.
• Hands-on experience creating social media content, particularly Reels, short-form video, or similar content.
• Comfortable and enthusiastic appearing on camera, speaking with customers, and representing a brand publicly.
• Creative and energetic, while also highly organized with strong follow-through.
• Strong communication, writing, project coordination, and relationship-building skills.
• Comfortable managing multiple priorities in a fast-paced, customer-facing environment.
• Experience in retail, hospitality, local/community marketing, or a small-business environment is a plus.
• Bachelor’s degree helpful, but not required.
• Candidates are encouraged to share examples of social media content, short-form video, or creative campaigns they have personally helped produce.

Work Environment & Schedule

• Full-time position with an initial 90-day on-site onboarding period in Chicago.
• After the initial 90 days, the role is eligible for a hybrid schedule of three days on-site and two days remote, based on performance and business needs.
• Some flexibility is required, as occasional evenings or weekends may be needed for special events and community activities.