Business Development Manager

Business Development Manager

Location: UK, Remote EMEA

The Business Development Manager will be responsible for driving sales growth and expanding market presence across European territories. This role focuses on securing new business opportunities within verticals that utilize secure issuance ID card printers, including Government, Health, Education, Corporate, Security Integration, Installers, Entertainment, and Retail. The position requires an initiative-taking approach in building relationships, identifying new business channels, and collaborating with internal teams to ensure business success.

If this sounds like you keep on reading!

HID powers the trusted identities of the world's people, places, and things, allowing people to transact safely, work productively and travel freely. We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees.

As our Business Development Manager, you'll support HID's success by:

• Develop and execute business development plans that expand HID FARGO Secure Issuance market share and deliver agreed revenue, pipeline, and activity targets across assigned European territories and priority verticals.
• Identify, engage, and build relationships with key decision-makers and influencers within government, healthcare, education, corporate, security integration, entertainment, retail, and other strategic markets.
• Generate new opportunities through targeted outbound activity, campaigns, events, referrals, partner engagement, and direct prospecting.
• Build, qualify, and maintain a robust sales pipeline, ensuring timely follow-up, clear next actions, realistic close dates, and appropriate handover to Regional Sales Managers or channel partners.
• Work directly with Regional Sales Managers across Europe to develop territory priorities, progress strategic opportunities, reactivate dormant accounts, and support achievement of regional growth plans.
• Identify tenders, projects, replacement cycles, competitive conversions, and specification opportunities at an early stage; coordinate internal and partner resources to improve win probability.
• Establish and strengthen relationships with distributors, resellers, system integrators, installers, OEMs, and technology partners, creating opportunities that support the channel rather than conflict with it.
• Support joint business planning, account mapping, demand-generation activity, and partner enablement to increase coverage, capability, and sales productivity.
• Develop strong knowledge of the HID FARGO Secure Issuance portfolio, customer applications, competitive alternatives, and relevant industry trends to position differentiated, value-led solutions.
• Conduct customer and partner presentations, discovery sessions, webinars, product demonstrations, and pre-sales discussions in collaboration with product and technical specialists.
• Identify cross-sell and upsell opportunities across printers, consumables, software, services, support, integrations, and credential-lifecycle solutions.
• Maintain accurate and current account, contact, lead, activity, opportunity, and forecast information in Salesforce; support disciplined qualification, pipeline governance, and reporting.
• Provide regular reports on activity, pipeline progression, lead conversion, market intelligence, competitor activity, risks, and forecast outlook to the Sales Director and Regional Sales Managers.
• Collaborate with Marketing, Product Management, Technical Support, Customer Service, Operations, Finance, and Logistics to resolve barriers, improve the customer experience, and progress opportunities through to order and revenue recognition.
• Represent HID professionally at customer meetings, partner reviews, trade shows, industry events, and association meetings across Europe.
• Monitor agreed commercial and activity KPIs, take ownership of corrective actions, and continuously improve prospecting, qualification, conversion, and partner-development effectiveness.
• Operate in accordance with HID policies, ethical standards, data-protection requirements, pricing governance, and channel rules, escalating commercial, legal, technical, or delivery risks promptly.

Education/ or Experience

• At least three years' experience in business development, inside sales, account management, or a comparable commercial role.
• A demonstrable record of achieving sales targets, building qualified pipeline, and contributing to revenue growth.
• Strong capability in prospecting, lead qualification, consultative selling, and relationship management.
• Experience working with distributors, resellers, system integrators, end users or other channel partners.
• Strong organizational, prioritization, and time-management skills, with the ability to manage multiple opportunities and deadlines.
• Excellent written and verbal communication, presentation, and stakeholder-management skills, including the ability to explain technical solutions clearly.

What we can offer you:

• Competitive salary and rewards package.
• Competitive benefits and annual leave offering, allowing for work-life balance.
• A vibrant, welcoming & inclusive culture.
• Extensive career development opportunities and resources to maximize your potential.
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds.

Why apply?

• Empowerment: You'll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don't need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. You'll have opportunities to share insights and contribute forward-thinking ideas that shape future outcomes.
• Integrity: You are results-oriented, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact [email protected].

Immigration Sponsorship Not Available

• Applicants for this position must be currently and legally authorized to reside and work in the hiring country.
• HID Global will not offer immigration sponsorship or assume sponsorship of an employment visa for this position.
• International relocation or remote work arrangements outside of the hiring country will not be considered.

At times, HID may use AI-assisted technology to help our Talent Acquisition team review applications by identifying job-related qualifications, skills, and experience in rsums and comparing them with the requirements of the role. The technology supports recruiter review but does not make hiring decisions. A member of our Talent Acquisition team reviews each application before any selection decision is made. Information processed by the tool is deleted once the recruiter's review is complete.