Caesars Rewards Loyalty Program Desk Agent (Caesars New Orleans)

divh2Caesars Rewards Loyalty Program Desk Agent/h2pThe Caesars Rewards Loyalty Program Desk Agent is responsible for enthusiastically promoting all aspects of the Caesars Rewards program and its benefits, including the Caesars Rewards VISA card. Representatives will welcome and greet guests at the Caesars Rewards Center while creating an atmosphere of fun and excitement. Representatives will also provide guests with information about promotions and events and have the ability to suggest various property venues, amenities, and activities./ph2How You Will Create the Extraordinary/h2ulliMaintain sufficient knowledge to effectively and enthusiastically promote all aspects of the Caesars Rewards Program and its benefits/liliGreet buses and distribute Total Rewards Cards and requested coupon packages to passengers./liliOffer and promote the Caesars Rewards VISA card and successfully meet the minimum established monthly goals for VISA acquisition/liliProvide accurate information to guests regarding on property promotions events and direct marketing offers/liliAssists as needed with Promotions and Events./liliSuggest and recommend to the guests various venues, outlets and amenities to enhance the guests experience while on property/liliBe able to maintain composure when dealing with difficult guest situations and commit to resolving all problems to achieve a positive outcome/liliBe able to take direction and coaching from Supervisors and Leads in an upbeat and positive manner/liliEmbrace the changes that are routinely made in a marketing program that continues to evolve and grow/liliComply with all Caesars Rewards Department policy procedure and Total Rewards Brand Standards/liliMaintain data integrity and confidentiality when working with guest accounts/liliComply with all Internal Control policies and procedures/liliComply with all state, federal and tribal regulatory policies and procedures/liliIssue promotional amenities, redeems coupons, maintains accurate bank and inventory control records./liliActs as a role model to other employees and always presents oneself as a credit to Caesars and encourages others to do the same./liliMeets the attendance guidelines of the job and adheres to regulatory, departmental and company policies./li/ulh2What You Will Need/h2ulliMust be at least 21 years of age/liliHigh school diploma or GED required./liliAbility to add and subtract numbers is essential./liliPleasant personality, excellent customer service skills as well as record keeping skills are a must. Pleasant and easily understood speaking voice is required./liliMust be able to receive and accept directions and instructions in a positive cooperative manner. Customer service experience is preferred. Must be fluent in English./liliAbility to read and write in English imperative. Must be able to get along with co-workers and work as a team. Must present a professional, well-groomed appearance./liliAble to lift and/or carry objects weighing up to 30 pounds/liliAble to stand for long periods of time/liliAble to meet service standards throughout the shift/liliAble to respond to visual and auditory cues/liliAble to continuously maneuver around office including the ability to bend, crouch, kneel, twist and work at a desk/liliAble to work in areas containing second hand smoke/liliAble to work in noisy environment/liliAble to meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies/li/ulpGAMING PERMIT: NON-KEY/ph2About Us/h2pCaesars New Orleans Casino Hotel earned recognition as a City Business Best Places to Work honoree and was named #1 Large Employer in the New Orleans area by the Times-Picayune Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests./ppCaesars New Orleans Casino is a Caesars Entertainment company. Our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the worlds most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrahs, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework./ppOur Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values Together We Win, All In On Service and Blaze the Trail every day. Our mission, Create the Extraordinary. Our vision, Create spectacular worlds. That immerse, inspire and connect you. We dont perform magic; we create it with excellence. #WeAreCaesars. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities./ph2Job Info/h2ulliJob Identification 83242/liliJob Category Sales and Marketing/liliJob Schedule Part time/liliLocations Caesars New Orleans/li/ul/div