Call Center Agents

Call Center Agents

Remote Call Center Agent

Full-time

Company: Morris Insurance Agency LLC

Location: Athens, GA 30601

Job Rating: 3.8 out of 5 stars

Job Description

We are seeking a motivated and customer-focused Call Center Agent to join our remote team. As a Call Center Agent, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries in a timely manner. If you have strong communication skills and enjoy helping others, we want to hear from you!

Major Responsibilities:

• Answering incoming calls and responding to customer inquiries
• Making outbound calls to follow up on customer requests
• Providing information about products and services
• Resolving customer complaints and issues
• Documenting all interactions in the call center software

Qualifications:

• High school diploma or equivalent
• Previous experience in a customer service role preferred
• Excellent communication skills, both verbal and written
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office and call center software

If you are looking for a remote opportunity to showcase your customer service skills, apply now to join our team as a Call Center Agent!