Care Navigator 3

Broward House, Inc. is a not-for-profit community-based organization serving Broward County with a focus on HIV care and Prevention, housing, and behavioral health. Broward believes in the dignity and value of every person who walks through the door. Our team lifts each other and those we serve with consistency, authenticity, adaptability, and a resolute commitment to equity in health care.

This position is responsible for coordinating and navigating medical and social services to support community individuals in care access and adherence based on an individual's resources.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Engages, counsels, manages, motivates and effectively works with high-risk, vulnerable patient population, including chemically dependent persons.
• Engages, counsels, manages, and effectively works with persons in crisis.
• Engages the community to locate individuals requiring health care that are not currently accessing or adhering to services
• Completes assessment an assessment of client's strengths, needs, abilities and preferences.
• Develops an individual plan of care and/or transition plan based on identified client's needs.
• Provides direct support to clients in implementing activities to meet case plan goals and objectives
• Arranges for services through linkage, referral and navigation services
• Provide supports to initiate and follow through with appointment and requirement for health care and ancillary support services, including attending appointments
• Provides HIV, STD, Medical Adherence and Risk Reduction Education to individuals
• Guides clients in apply and accessing eligible benefits
• Prepare and facilitate groups including life skills, social rehab and psycho-educational
• Supports clients in communication with external and internal providers
• Meets with internal and external interdisciplinary treatment team members to coordinate client services and documents outcomes of meetings, including hospitals, health department and medical providers
• Submits all documentation in an accurate and timely manner. Achieves and maintains program established productivity levels.
• Promotes program refinement, understands client/public need and effectively participates in all assigned meetings.
• Other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Effective verbal and written communication skills
• Solution focused approach to conflict and challenges
• Ability to effectively engage and work in a stressful environment with high-risk, vulnerable client population and persons in crisis.
• Ability to establish and maintain effective working relationships with employees, collaborating agencies and the public
• Ability to demonstrate and model culturally competent behavior
• Ability to effectively communicate with people at all levels and from various backgrounds.
• Ability to maintain a strong sense of respect for confidentiality involving both clients and fellow employees.
• Moderate Computer Skills
• Ability to work independently with minimal direction
• Basic office equipment operation skills
• Knowledge of Substance Abuse and Mental Health Symptoms and basic interventions
• Ability to legally operate a motor vehicle
• English/Creole speaking preferred

EDUCATION AND WORK EXPERIENCE:

• Two years' experience in Social Services, or equivalent experience, High school diploma or GED equivalent
• Experience personally navigating system of care
• Knowledge of HIV/AIDS and conducting Intervention / Prevention services with minority and at-risk populations preferred

CERTIFICATES AND LICENSES:

• Jail Clearance for outreach purposes
• Valid Florida Driver's License and proof of insurance required. On-going proof of insurance is required.
• Must have on-going reliable transportation for work-related activities

Important Notes:

Applicants must submit to a Level 2 Background and Pre-employment Drug Screening.

Broward House offers a comprehensive benefits program which includes the following: Health, dental, and vision coverage, Flexible Spending Account, short term and long term disability, 401k, and life insurance

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation!

Does the idea of doing something that really makes a difference in people's lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?

If so, AIDS Healthcare Foundation is the place for you!

Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.

AHF's core values are:

• Patient-Centered
• Value Employees
• Respect for Diversity
• Nimble
• Fight for What's Right

Please review our Advocacy page for the latest news on how AHF is Fighting for What's Right! Advocacy News.

Benefits at AHF

AHF offers comprehensive benefits to help our employees do and be their very best! These benefits are intended to enhance employee physical, financial, spiritual and professional health.