Cashier

Essential Responsibilities At the Tillo  You should never be out of sight of the front dooro  If there is customer in the store, always be in sight of the tills.o  If you are not ringing up/helping a customer:o Work on the in between customers task cardo Complete the To-Do List that is located in between both registers.o Complete a task off the task list, and initial it once the task has been completed. o Face shelves in the store that are in eyesight of the tills/front door.o Complete any other tasks assigned by the Front-End Manager or MOD.o  If not helping or ringing up a customer, answer the phone on the 1st-2nd ring.o  Familiarize yourself with the Cashier Information Binder; refer to it when needing help with a front-end procedure.o  Perform price overrides, exchanges, and/or returns as needed that are within our Return Policy Guideline.o  Provide the cashier at the tills backup when the need is requested, or you see the need for the help.Opening the Storeo  Complete all opening tasks as listed in the Cashier Information Binder by opening (9am Monday-Saturday, and 10am on Sundays)o Contact the MOD if any emergencies arise including: no cash in the safe, equipment failure, missing 2nd opener (if applicable), accidents/injuries to staff, or evidence of a break-in. Closing the Storeo  Complete all closing tasks on the closing cards and as listed in the Cashier Binder prior to departing.o  Ensure all 3 doors (front, side, and garage) are locked, and the OPEN sign is off.o  All employees who are closing must exit together to ensure everyone makes it safely to their car (or any other form of transportation) safely. Communicationo  Check in with your supervisor at the beginning and end of each shift.o  You must always wear/possess a walkie and a phone with you.o provide back up to other clerks or departments when needed or as delegated by the Front-End Manager.o  In the absence of other employees in your department, you may be delegated certain tasks/responsibilities that are not stated in your job description but will be delegated as needed by the Front-End Manager.o  Participate in all department meetings & 1-1s with the Front-End Manager. o Report any comments, suggestions, concerns, and/or personnel issues with your Front-End Manager in your 1-1.
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