Catering Sales & Services Manager

Catering Sales & Services Manager Location: Nashville, TN

Our client, a prestigious luxury hotel, is seeking a Catering Sales & Services Manager to oversee weddings, social events, corporate gatherings, and boutique meetings. This is a hands-on, client-facing role with full ownership of events from initial inquiry through post-event follow-up. The ideal candidate is highly organized, professional, and excels at delivering personalized guest experiences while driving business results. This is a full-time role with a flexible schedule that includes weekends and holidays and offers opportunities for professional growth.

Key Responsibilities:

• Generate new business and manage client relationships, collaborating with Sales and Culinary teams to design customized event experiences.
• Respond promptly to inquiries, manage leads, and guide clients through the booking process.
• Prepare proposals, contracts, schedules, and budgets, ensuring accurate post-event billing.
• Coordinate all event logistics with internal teams including Culinary, Banquets, Stewarding, A/V, Engineering, Housekeeping, and Front Office.
• Serve as the main on-site contact during events, resolving client requests and any issues with discretion.
• Plan layouts, staffing, and timelines to maximize both guest experience and operational efficiency.
• Conduct pre-event briefings and coordinate resources for seamless execution.
• Monitor service quality and provide coaching to maintain high standards.

Candidate Profile:

• 2+ years of experience in catering sales, conference services, or event management, preferably in luxury hospitality.
• Strong organizational, communication, and relationship-building skills.
• Detail-oriented, professional, and able to manage multiple priorities under pressure.
• Comfortable using CRM systems and Microsoft Office for tracking and reporting.