Central Station Dispatcher

Job Title

3/12 hour shift - 36 hours - off - 4 days. 1 - 7a-7pm 1 - 7p-am Duties include:

• Handling incoming phone calls regarding customer accounts and account changes.
• Making outbound calls if an alarm event is triggered.
• Working well with team members and customers.
• Monitoring alarm systems through computer software and audio surveillance systems.
• Maintaining call center database by entering information.

Skills/Qualifications:

• Call center experience strongly preferred.
• Customer service experience required.
• Solid work history required.
• Strong phone skills and verbal communication.
• Ability to work in a fast-paced environment.