Cheese Shop-1

Cheese Shop Representative

As a Cheese Shop Representative, you'll provide a well-stocked, well-maintained department while providing superior customer service. You'll prepare, package, and merchandise fresh cheese on a daily basis while maintaining all food safety and sanitation standards.

Key Responsibilities & Essential Functions:

• Customer Service / Sales: Provides superior customer service
• Takes orders from customers by telephone or in person
• Answers customer questions regarding products; assists them with selections
• Uses suggestive selling techniques and basic product knowledge to meet customer needs and build sales
• Food Service: Prepares, packages, merchandises fresh product effectively
• Slices, packages, labels, rotates, and culls products for poor quality
• Assists in technical areas as needed (e.g., basic set-up and clean-up processes)
• Food Safety: Cleans and sanitizes display cases
• Operates / maintains equipment properly
• Complies with H-E-B food safety and sanitation standards, and department / Store operating procedures

Qualifications & Key Requirements:

Work Experience:

• Understanding and knowledge of top cheese families and selections - Required
• Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine) - Required
• Strong customer service skills - Required
• Communication and interpersonal skills - Required
• Reading and writing skills - Required
• Planning and organizing skills - Required

Education: HS Diploma or GED or equivalent - Required

Licenses/Certifications: Completion of Company Orientation, and food safety and sanitation training upon hire - Required

Completion of all necessary department training - Required

Physical Demands & Working Conditions:

Function in a fast-paced, retail environment, in detailed and precise tasks

Work with Customers, staying attentive to their needs