Community Manager

Community Manager Ankeny, IA

$57,000 $63,000 / year base + performance-based bonuses

OverviewThis is an operational leadership role at a large manufactured housing community 400+ homesites. You'll directly manage the administrative and maintenance teams on-site, working in close, dotted-line collaboration with a separate sales and leasing team.

What You'll Do

• Lead a team of on-site direct reports across a large, 400+ site community coaching, one-on-ones, and performance management
• Directly manage your administrative and maintenance staff, in close dotted-line collaboration with the sales and leasing team
• Hit monthly and quarterly targets for net operating income, occupancy, and collections
• Own your community's contribution to full occupancy keep homes and grounds ready to show and route every prospect to the right next step
• Track and protect a positive net operating income, managing vendor and staff spending closely
• Keep rent billed accurately and collected on time, executing legal notices and payment agreements when needed
• Keep curb appeal sharp across the community manage grounds vendors and hit mystery shop standards
• Flag capital project needs and property risks to your Regional VP and coordinate vendor logistics for capital work
• Build a resident experience worth renewing resolve tickets, keep ledgers accurate, and close out work orders within 48 hours
• Stay compliant with federal and state housing regulations, including Fair Housing standards

Why You MatterA community this size runs on your leadership you're the one keeping the team, the numbers, and the residents all moving in the same direction.

What It Takes

• 3-5+ years of experience in manufactured housing community management and operational leadership
• Experience managing a large community or a multi-department on-site team
• Comfortable reading and acting on net operating income, occupancy, and collections numbers
• Working knowledge of Fair Housing standards and state landlord-tenant law
• Strong vendor management and follow-through on maintenance and capital projects
• A genuine resident-service mindset you catch a problem before it becomes a complaint
• Experience partnering with a separate sales or leasing team is a plus
• Comfortable handling collections and delinquency conversations directly

The Perks!

• Quarterly bonus potential up to $4,500 ($18,000 annual max), tied to net operating income and delinquency performance
• Comprehensive health benefits
• Generous PTO and paid holidays
• 401(k) with a 6% company match