Corporate Vice President - Manager of Enterprise Vulnerability & Remediation

New York Life New York, NY Posted 1 days ago
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Enterprise Vulnerability & Patch Remediation Leader

Location Designation: Hybrid - 3 days per week

Lead the enterprise operating model for vulnerability and patch remediation across infrastructure, cloud, endpoints, and application-dependent services. This role will build and lead a centralized remediation function that converts vulnerability findings into measurable risk reduction through structured intake, prioritization, ownership assignment, accelerated patch execution, application validation, exception governance, and evidence-based closure.

The role is accountable for driving remediation performance across multiple teams, including Patch & Vulnerability Ops, Endpoint Patching SRE, Infrastructure Patching SRE, App Remediation / SRE partners, Security, Cloud, DevOps, and CIO application teams. Success requires strong operating discipline, clear executive reporting, automation-first execution, and the authority to escalate blockers when remediation stalls.

This leader will also guide the enterprise response to Mythos-related remediation priorities, including Critical VITs, high-priority vulnerabilities, AWS remediation, EOL OS modernization, browser/server hardening, and application regression testing automation.

What You'll Do:

Enterprise Vulnerability & Patch Operating Model

  • Build and lead the centralized Enterprise Vulnerability & Remediation function across infrastructure, endpoint, cloud, and application-dependent services.
  • Define the end-to-end intake-to-closure workflow for vulnerabilities, patches, Critical VITs, zero-days, EOL remediation, and exception handling.
  • Establish severity-based remediation lanes, including:
    • Same-day / P1 response for zero-days
    • 24-hour automated response for Critical VITs
    • 3-day cycle for high-priority patches
    • 6-day accelerated cycle for priority remediation
  • Ensure every vulnerability has clear ownership, target dates, remediation plan, validation evidence, and closure disposition.
  • Drive daily operational governance and weekly executive reporting across remediation workstreams.

Patch & Vulnerability Operations

  • Oversee centralized vulnerability intake, prioritization, SLA tracking, remediation coordination, reporting, and escalation.
  • Ensure findings from Qualys, Tanium, cloud tools, security alerts, vendor advisories, and exception requests are triaged and routed to accountable owners.
  • Maintain enterprise dashboards for open vulnerabilities, aging, SLA adherence, exception status, rollback activity, automation coverage, and closure evidence.
  • Drive remediation discipline across platform, endpoint, cloud, and application teams.
  • Ensure vulnerabilities are not closed until validated through scan results, automated testing, system health checks, or approved risk acceptance.

Endpoint Patching SRE Oversight

  • Lead the endpoint patching reliability function responsible for endpoint patch execution, deployment waves, reboot compliance, endpoint health, and rollback coordination.
  • Standardize endpoint patching controls across pilot rings, production waves, user-impact monitoring, failed install tracking, and exception handling.
  • Ensure endpoint patching supports accelerated remediation timelines while maintaining controls for VPN, EDR, authentication, productivity tools, and user-impacting issues.
  • Partner with Endpoint Engineering, Service Desk, Security, and Operations teams to resolve endpoint patch failures and reduce repeat defects.

Infrastructure Patching SRE Oversight

  • Lead the infrastructure patching reliability function across Windows, Linux, middleware, databases, cloud-hosted servers, and related platform services.
  • Establish lower-environment, canary, and production patching waves with clear go/no-go criteria.
  • Standardize patch baselines, maintenance windows, reboot strategy, rollback readiness, compensating controls, and patch failure handling.
  • Drive cloud patching execution through approved tools such as Qualys Patch Management, Tanium, AWS Systems Manager Patch Manager, and related automation platforms.
  • Ensure post-patch validation includes reboot success, service startup, monitoring agent health, scan validation, and closure evidence.

Application Remediation / SRE Coordination

  • Partner with CIO application teams, DevOps, and SREs to ensure application readiness does not become a blocker to vulnerability remediation.
  • Establish structured application-team engagement for ownership confirmation, business criticality, testing windows, release constraints, reboot approvals, and production sign-off.
  • Drive application regression testing automation to reduce manual validation time and enable accelerated patch cycles.
  • Ensure application teams define smoke tests, API checks, service checks, transaction validation, dependency checks, and pass/fail criteria.
  • Support application-level remediation for libraries, middleware compatibility, certificates, runtimes, code fixes, configuration changes, and dependency upgrades.
  • Escalate application readiness, code/configuration, or sign-off delays that threaten Mythos, CBS, AWS remediation, EOL remediation, or Critical VIT timelines.

AWS, Cloud, and EOL Remediation

  • Lead remediation governance for AWS/cloud patching, including non-production rollout, production rollout, BAU transition, tool enablement, and execution risk management.
  • Oversee remediation blockers such as non-reporting agents, root-volume constraints, reboot dependencies, application/SRE coordination, and access limitations.
  • Coordinate EOL OS modernization strategy with platform, cloud, vendor, and application teams.
  • Ensure EOL remediation is tracked through fresh build, replatforming, hardened AMIs, Terraform automation, CI/CD pipelines, EKS for container-ready workloads, and EC2 for non-container workloads.
  • Drive executive visibility into EOL exposure, impacted applications, SLT ownership, modernization waves, and dependency risks.

Automation, Tooling, and Evidence

  • Define the automation roadmap for patch deployment, health checks, application regression testing, scan validation, dashboards, and closure evidence.
  • Partner with DevOps and CIO teams to evaluate New Relic monitors, synthetic checks, service health dashboards, alert policies, and performance baselines as near-term accelerators for post-patch validation.
  • Ensure tooling supports vulnerability-informed remediation, automated deployment, compliance reporting, evidence capture, and closure workflows.
  • Drive integration across Qualys, Tanium, AWS Systems Manager, CI/CD platforms, CMDB, ITSM, monitoring tools, and reporting dashboards.

Exception, Risk, and Escalation Governance

  • Define and enforce exception standards, including business justification, compensating controls, expiration dates, remediation commitments, and approval authority.
  • Challenge unsupported or open-ended exceptions.
  • Escalate missed deadlines, unresolved blockers, owner gaps, testing delays, and unmanaged risk through formal governance channels.
  • Ensure remediation issues move to one of the required outcomes: deploy, fix, roll back, compensate, exception, or validated closure.

Authority and Scope

This role requires senior leadership endorsement to operate across organizational boundaries. The role holder is empowered to:

  • Set enterprise remediation expectations, timelines, and SLA discipline.
  • Require remediation plans and target dates from infrastructure, endpoint, cloud, application, and vendor teams.
  • Escalate unresolved blockers, missed timelines, and unmanaged risk.
  • Require time-bound exceptions with compensating controls and accountable owners.
  • Coordinate remediation activity spanning endpoints, servers, cloud, middleware, applications, EOL platforms, and critical vulnerabilities.
  • Drive CIO/application-team engagement where application validation, code changes, dependency fixes, or production sign-off are required.

Success Measures and Key Outcomes: First 612 Months

  • Operating model launched: Centralized vulnerability and patch remediation function established with clear roles, RACI, workflows, dashboards, and escalation paths.
  • Accelerated patch lanes operational: 24-hour Critical VIT, 3-day high-priority, and 6-day accelerated priority patching cycles implemented.
  • AWS/cloud patching stabilized: Qualys/cloud patching enabled, non-reporting agents and root-volume constraints tracked, and production patching moved into BAU.
  • EOL modernization governed: EOL OS exposure tracked by application, SLT, platform, modernization wave, and dependency status.
  • Application validation accelerated: Critical applications onboarded to
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