Cust. Account Rep/ Delivery Driver

Position Overview

We are seeking a dependable, customer-focused professional to support both account management and local delivery operations. In this role, you will serve as a key point of contact for customers while ensuring timely, accurate deliveries and maintaining a high standard of service. The ideal candidate is organized, proactive, and committed to creating a positive experience at every interaction.

Responsibilities

* Build and maintain strong relationships with customers through responsive, professional communication.

* Assist customers with account questions, order status updates, and general service needs.

* Process deliveries accurately and ensure products arrive on time and in good condition.

* Verify orders, load and unload items, and confirm delivery details as required.

* Maintain a clean, safe, and organized vehicle in accordance with company expectations.

* Collect payments or obtain required signatures and documentation when applicable.

* Resolve routine customer concerns promptly and escalate issues when needed.

* Accurately record delivery activity, customer interactions, and account updates.

* Follow all traffic laws, safety procedures, and company policies while driving and handling products.

* Support additional customer service or operational tasks as assigned.

Qualifications

* High school diploma or equivalent preferred.

* Previous customer service, account support, route sales, or delivery experience is helpful.

* Valid driver's license with a clean driving record.

* Ability to safely operate a delivery vehicle and navigate assigned routes.

* Strong communication, interpersonal, and problem-solving skills.

* Ability to lift, carry, and move packages or products as needed.

* Basic computer or mobile device skills for order and account documentation.

* Dependable, self-motivated, and able to manage time effectively.

Preferred Traits

* Customer-first mindset with a professional, courteous approach.

* Attention to detail and commitment to accuracy.

* Ability to work independently while remaining collaborative with team members.

* Flexibility to adapt to changing schedules, routes, or customer needs.

What We Offer

* Competitive compensation.

* Opportunity to work in a role that combines customer interaction with hands-on delivery work.

* Supportive team environment.

* Potential for growth and advancement based on performance.

Additional Information

This position requires professionalism, reliability, and a strong commitment to safety and customer satisfaction. Candidates should be prepared to work in a fast-paced environment where accuracy and service quality are essential.