Customer Service Delivery Driver

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following Kroger's driving standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. RESPONSIBILITIES * Provide excellent customer service while delivering orders to the customer * Act as a brand ambassador when discussing Kroger's Seamless Experience and delivery process with customers * Ensure a high degree of professionalism and personal presentation when interacting with customers * Drive a company vehicle safely and in accordance to Kroger's driving standards * Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur * Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards * Control and maintain an accurate record of customer deliveries * Assist fellow drivers that may encounter difficulties while out delivering * Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations * Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor * Complete pre-inspections check of company vehicle before use and report any defects to supervisor * Operate company provided technology devices for mapping and customer interaction * Must be able to perform the essential job functions of this position with or without reasonable accommodation QUALIFICATIONS * Valid drivers license * Excellent communication and customer service skills * Must annually pass a DOT regulated medical exam * Must have a good driving record * Ability to operate a delivery van and handheld tablet device * Must be able to lift up to 50 lbs. with or without reasonable accommodation * Must be at least 21 years old * May require chauffers license in some states Desired Previous Job Experience/Education: * High School Diploma or GED * Any customer service experience * Any deliver driver experience We continuously accept applications for roles like the one posted. Our team regularly reviews submissions and will contact applicants should a position become available that aligns with the applicants qualifications and our organizational priorities.