Customer Service Supervisor

Customer Service Supervisor

Liberty Lake, Washington Retail

Ace Hardware - Immediate Person-in-Charge Needed

Are you passionate about creating a welcoming and efficient store environment?

The ACE Outpost at Liberty Lake, the ultimate hardware store in Liberty Lake, is looking for a highly skilled and motivated Person-in-Charge/Customer Service Supervisor, to join our team. As the Person-in-Charge, you will play a crucial role in overseeing daily operations, ensuring customer satisfaction, and leading a team dedicated to providing exceptional service.

Responsibilities:

• Assist in supervising daily store operations and ensure compliance with company policies
• Oversee customer service and resolve any issues or complaints
• Lead and motivate a team of employees to achieve sales goals
• Coordinate with department heads to optimize store performance
• Assist with store opening or closing procedures

Requirements:

• Previous retail supervisory experience and cash handling skills required
• Strong leadership and communication skills
• Ability to work a flexible schedule, including weekends
• High school diploma or equivalent

Benefits:

• Flexible schedule and paid time off
• Comprehensive health, dental, vision, and life insurance
• Paid training and employee discount
• Opportunity for supplemental income
• Hourly rate $17.75

Location: 1425 N. Liberty Lake Rd. Liberty Lake, WA. 99019