Director of Sales - NoMad Detroit

Hilton Detroit, MI Sales and Retail Posted 19 hours ago
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Sales Leader

The ideal candidate is a strategic, relationship-driven sales leader with a strong understanding of luxury hospitality, a proven ability to develop high-performing teams, and a demonstrated track record of generating business across corporate, group, business and leisure markets. This individual should be equally comfortable setting long-term strategy, coaching and developing team members, cultivating high-value client relationships, and actively pursuing new business.

Exceptional Hospitality Starts with You

The role includes:

  • Leading, directing, and overseeing the hotel's Sales team, establishing clear objectives, priorities, account strategies, and performance expectations.
  • Developing and executing a comprehensive sales strategy aligned with the hotel's overall business plan, positioning, revenue objectives, and market opportunities.
  • Establishing annual and quarterly sales goals by market segment and ensuring the team is focused on achieving or exceeding targets.
  • Developing strategies to increase market share, optimize business mix, strengthen account production, and drive profitable revenue.
  • Partnering closely with the Commercial Director and Revenue Management Team to align sales strategy with overall hotel objectives.
  • Collaborating with Revenue Management to ensure sales efforts support optimal rate strategy, occupancy, profitability, and need-period objectives.
  • Establishing and maintaining effective account management strategies for key corporate, group, agency, and other high-value accounts.
  • Identifying opportunities to diversify demand across business travel, group, leisure, catering and other priority market segments.
  • Developing and managing a strategic sales action plan, including account penetration, prospecting, solicitation, client entertainment, sales calls, trade events, and industry networking.
  • Ensuring the Sales team effectively utilizes the hotel's CRM and sales systems to track activity, pipeline, account production, and business opportunities.
  • Monitoring and evaluating individual and team performance, providing regular coaching, feedback, and accountability.
  • Recruiting, training, mentoring, and developing Sales team members to build a high-performing, collaborative, and results-oriented culture.
  • Leading regular sales meetings, strategy sessions, account reviews, and performance discussions.
  • Fostering strong communication and collaboration between Sales, Catering, Revenue Management, Marketing, Reservations, Front Office, and hotel operations.

Join an Award-Winning Workplace Culture At Hilton, we don't just deliver exceptional experiences for our guestswe build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel. Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the careerand help us make every stay a little more magical.

NoMad - Detroit, MI

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