Director of Technology Infrastructure & Engineering

Director of Technology Infrastructure & Engineering

Our client, an international law firm, is seeking a Director of Technology Infrastructure & Engineering to join their team!

Role Summary

We are seeking an executive-level Director of Technology Infrastructure & Engineering to own the overall strategy, continuous modernization, and operational stability of the firm's global technology foundation.

Directing a department of approximately 25 engineers and IT managers, this leader will drive the architecture, reliability, and security of both core backend cloud/on-premise systems and modern workplace technology. The ideal candidate blends high-level technical authority with executive communication, playing a key partner role to C-suite leadership in shaping digital transformation, vendor governance, and risk management across the enterprise.

Key Responsibilities

Strategic Leadership & Team Management

• Lead, mentor, and build a high-performing systems and infrastructure division, cultivating a culture centered on operational excellence, continuous learning, and service accountability.
• Direct manager-level reports, providing strategic oversight on workforce planning, talent acquisition, and professional development.
• Align departmental objectives with broader business priorities, establishing rigorous service-level agreements (SLAs), operational governance, and risk mitigation strategies.

Enterprise Engineering & Cloud Architecture

• Direct the operational roadmap and design for hybrid-cloud environments, focusing on platform scalability, automation, and continuous uptime.
• Oversee enterprise identity, access management, single sign-on (SSO), and public key infrastructure (PKI) frameworks to ensure frictionless yet secure user access.
• Drive the strategy for cloud ecosystem deployment, management, and governance (primarily focused on enterprise Microsoft cloud environments).

Digital Workplace & Enterprise Applications

• Oversee end-user computing strategy, unified communication tools, and endpoint management systems across diverse operating environments (Windows, macOS, mobile platforms).
• Ensure high availability, governance, and performance for critical enterprise content platforms, specialized business databases, and document management systems.
• Manage corporate email delivery, secure messaging gateways, and productivity suite integrations.

Operations, Security & Vendor Governance

• Partner closely with Information Security teams to orchestrate vulnerability management, system hardening, and response coordination following external security assessments.
• Supervise core network services, load balancing, virtual desktop infrastructure (VDI), and database administration functions.
• Manage departmental CapEx/OpEx budgets, contract negotiations, and strategic relationships with major technology vendors and global platform providers.

Professional Qualifications & Expertise

• Experience: 10+ years of progressive technology leadership experience directing complex, multi-site infrastructure and engineering teams.
• Industry Experience: Strong preference for candidates coming out of prestigious professional services environments (e.g., global law firms, management consulting, investment banking, or financial services).
• Leadership Capabilities: Proven success managing teams of 15+ engineers and technical managers, with a track record of driving accountability and operational transformation.
• Core Technical Familiarity: Deep experience across enterprise Microsoft ecosystems (Azure, M365, Entra ID, Intune/MECM), virtualization architectures, storage networks, database environments (SQL, PostgreSQL), and VDI solutions.
• Executive Presence: Outstanding communication and interpersonal skills, with the ability to translate complex technical concepts into strategic dialogue for non-technical senior executives and business stakeholders.
• Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or an equivalent technical field required.