Director, Product Management, MyPay

Director, Product Management, MyPay

Chime was created with the mission to make financial peace of mind a reality for millions of everyday people. We're one of the fastest-growing financial technology companies in the U.S., offering banking services that are helpful, easy, and freebecause we want to profit with our members, not from them. Our model doesn't rely on overdraft, monthly service, minimum balance, or other member feesit just focuses on delivering member value.

About the role

We're hiring a Director of Product Management to lead MyPay across both workplace and direct-to-consumer experiences. This is a highly strategic role focused on building a product that deepens member love while unlocking new avenues for growth. You'll define the long-term vision, guide a team through ambiguity, and partner closely across the company to turn MyPay into a foundational part of the Chime ecosystem.

You'll be stepping into a product that already plays a meaningful role for our members, but is still early in realizing its full potential. MyPay sits at the intersection of everyday financial behavior and long-term financial progress, with the opportunity to become a core part of how members engage with Chime. This role is about taking something that works today and evolving it into something members can't imagine living withoutwhile uncovering new ways it can drive meaningful, sustainable growth.

The base salary offered for this role and level of experience will begin at $239,000.00 and up to $330,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Own and evolve the product strategy for MyPay across multiple surfaces and customer segments
• Lead and develop a team of product managers operating across different problem spaces and maturity levels
• Define and prioritize long-term bets that increase member engagement, trust, and retention
• Identify and unlock new growth levers that expand MyPay adoption and usage
• Partner cross-functionally with Engineering, Design, Data, Marketing, and Operations to deliver impact
• Navigate early-stage ambiguity while building toward scalable, repeatable product systems
• Translate company-level priorities into clear product direction and measurable outcomes

To thrive in this role, you have

• Experience leading product teams responsible for complex, consumer-facing products
• A track record of owning products that span both zero-to-one and growth phases
• Experience building products that drive strong user engagement and retention
• Demonstrated ability to define and execute long-term product strategy in ambiguous environments
• Experience partnering across multiple functions to deliver large-scale initiatives
• Strong product judgment grounded in customer needs, data, and business impact
• Experience in fintech, payments, or adjacent regulated spaces [PREFERRED, IF APPLICABLE]

At Chime, we believe that everyone can achieve financial progress. We created Chimea financial technology company, not a bank*on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.

We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.

We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.

Because if we don'twho will?

*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.

What we offer for our full-time, regular employees

• Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you're coming in regularly or are part of our fully remote program, you'll stay engaged with your work and teammates.
• In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute
• Competitive salary based on experience
• 401k match plus great medical, dental, vision, life, and disability benefits
• Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
• 1% of your time off to support local community organizations of your choice
• Annual wellness stipend to use towards eligible wellness related expenses
• Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
• Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
• In-person and virtual events to connect with your fellow Chimersthink cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
• A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: [email protected].

To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.