Director, Transportation and Parking Services

Director, Transportation and Parking Services

The Director of Transportation & Parking Services provides strategic leadership, operational oversight, and administrative direction for the University's comprehensive transportation and parking programs. Reporting to the Executive Director of Facilities Management, this position is responsible for developing and implementing a safe, customer-focused, financially sustainable, and innovative transportation system that supports the University's academic, research, residential, and other priorities.

The Director leads all aspects of parking administration, parking enforcement, sustainable transportation initiatives, transit services, fleet support, special event transportation and parking, customer service, and transportation and parking planning. The Director leads and oversees the daily operation of Transportation & Parking Services, including: Parking permit administration, Parking enforcement and citation management, Customer service operations, Shuttle and transit programs, Bicycle and micromobility programs, Transportation demand management initiatives, Special event transportation and parking operations, Parking facilities and equipment, Parking technology systems and access control. Ensure services are delivered safely, efficiently, consistently, and in accordance with university policies.

Director shall have the following knowledge, skills & abilities: Strategic planning and organizational leadership, Financial management and business planning, Personnel leadership, coaching, and employee development, Transportation planning and parking management, Customer relationship management, Data analysis and performance measurement, Project management, Policy development and implementation, Conflict resolution and negotiation, Public presentation and communication, Change management, Collaborative leadership across diverse stakeholder groups.

Minimum Qualifications (or equivalent combination of education and experience) - Bachelor's degree in Business Administration, Public Administration, Transportation Planning, Civil Engineering, Higher Education Administration, or a closely related field. Seven to ten years of progressively responsible leadership experience in transportation, parking, mobility, auxiliary services, facilities management, municipal transportation, or a related field. Demonstrated experience managing budgets, personnel, and complex operations. Experience developing policies, strategic initiatives, and organizational improvements. Strong leadership, communication, negotiation, and customer service skills. Experience in a public service-oriented position to include associated budget oversight and personnel management required. Demonstrated experience in transportation demand management and federal/state regulatory experience required. Demonstrated leadership in a collaborative, decision-making environment, including direct experience interacting with executive management on a regular basis. Effective communication, presentation, problem-solving and team-building skills required. Ability to handle multiple priorities concurrently required. Ability to reconcile differing viewpoints and to make constructive policy recommendations required. Management experience supervising professionals required. Ability to use various software and technology, including financial software required. Proven and effective project management skills required. Experience collaborating with municipal and regional partners.

Desirable Qualifications - Master's degree in a related field. Experience in higher education transportation or parking operations. Experience managing a self-supporting auxiliary enterprise. Experience implementing parking technologies and mobility innovations.

Anticipated Pay Range - $110,000 - 130,000

Special Conditions - A probationary period may be required, Occasional evening and/or weekends required (if non-exempt position, may result in overtime), Background Check required for this position

FLSA - Exempt

Union Position - No

Position Title - Transportation MG4 X

Posting Number - S6285PO

Department - Transportation & Parking Admn/11540

Position Number - 005455

Percent of Full-Time - 1.0

Standard Hours at 1.0 FTE - 37.5

Term (months per year) - 12

The University of Vermont is a welcoming, educationally purposeful community committed to creating an inclusive environment that embraces intellectual diversity and global perspectives. We seek to prepare students to be accountable leaders who will bring to their work a grasp of complexity, effective problem-solving and communication skills, and an enduring commitment to learning and ethical conduct. Members of the University of Vermont community embrace and advance the values of Our Common Ground: Respect, Integrity, Innovation, Openness, Justice, and Responsibility. Staff play a critical role in this effort and the successful candidate will demonstrate a strong commitment to UVM's mission and advancing Our Common Ground values through the execution of their job duties.