Dispensary PRO

The Forests mission is to improve quality of life through safe and easy access to cannabis by providing consistent, high-quality product through innovation, vertical integration and aggressive regulatory reform.

Our Core Values include:

One Team - Were all in this together

Growth - Pride in growing our teams, footprint, patient base and ourselves

Empathy - Compassion for our people and patients leads to success

Accountability - Do what we say we will do and stand behind our actions

Position Summary:

The Forest is seeking dynamic individuals to join our team. This is a part-time position that requires evening, weekend, and holiday availability.

The dispensary professional is responsible for guiding customers through the process of selecting the appropriate product for their needs and by providing education of medical cannabis products. The dispensary professional is responsible for one-on-one interaction with customers from the time they walk in the store to the time they leave with their purchase and will provide excellent customer service while making the customer feel empowered and confident in their decision.

Essential Job Functions:

Register customer into the system using their patient ID card and/or photo identification, verify the recommendation and status of the patient ID card with Metrc registry; confirm all required profile fields are complete; check guest into the POS system

Using OARRS, verify days supply available when checking patient or caregiver in, when recommending a medication to avoid over administering medication, and at check out to make sure they are not being oversold

Adhere to any doctors notes in the system for dosing, medication type, and administration of medication

Provide education to patients on product types, uses, and dosage to ensure maximum benefit for their qualifying condition and symptoms

Confirm medication pulled matches the medication entered into the POS by checking product labels against the patients cart

Make certain all labeling requirements are completed at check out

Assist patients in person and by phone with inquiries and concerns

Adheres to and educates patients on Ohio laws and regulations as it relates to the Board of Pharmacy guidelines including methods of consumption and administration

Assist in daily inventory of cannabis and non-cannabis inventory

Responsible for communicating any activity or observations that are out of the ordinary.

Ensure compliance with applicable state and local laws through all stages of the sale of medical cannabis

Provide support to the General Manager, as requested, to ensure daily operations of the dispensary run smoothly, properly, and in compliance with applicable laws and regulations

Maintain patient confidentiality in accordance with HIPAA

Other duties as assigned by your supervisor

Qualifications:

Must be at least 21 years of age

Must have a high school diploma, or the equivalent

Must be able to pass all background check requirements and obtain licensing as set forth by the Division of Cannabis Control

Retail or hospitality experience, preferred

Must be able to work opening, closing, weekends, and holidays

Must be able to perform the essential functions of the job with or without an accommodation

Must be able to read, write, speak, and understand the English language

Knowledge, Skills, and Abilities:

This section outlines the knowledge, skills, and abilities necessary for the Dispensary Professional to be successful in their role. It is not intended to be an all-inclusive list.

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction

Knowledge of principles and methods for showing, promoting, and selling products or services and sales control systems

Excellent verbal and written communication skills; active listening skills

Excellent customer service skills with the ability to maintain composure during stressful situations

Ability to maintain a positive and enthusiastic attitude

Must have good computer skills with the ability to learn new software and programs quickly

Must have an eye for details

Salary