Dock Supervisor - Miami International Airport (MIACG3)

Dock Supervisor - Miami International Airport (MIACG3)

Job Category: Airport Operations

Requisition Number: DOCKS016739

Location: MIACG3-Miami Amazon

6185 NW 18th St

Building 716A and 716B

Miami, FL 33126, USA

Benefits

Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (Benefits may vary based on eligibility)

We are committed to being a leading provider of commercial services within the aviation industry

Our teams focus on maintaining a positive working environment and treating all team members with respect

With more than 200 locations across the world, we offer opportunities for career progression

Summary Overview

The Dock Supervisor is tasked with overseeing the entire dock operations, ensuring efficient, safe, and timely loading and unloading of aircraft. This position involves managing a team of dock agents, coordinating with ground crew, and liaising with flight staff to streamline cargo and baggage handling processes. You will enforce strict adherence to safety regulations and operational protocols, and will be responsible for troubleshooting and resolving any logistical challenges that arise during dock operations. Additionally, you will conduct regular performance evaluations, provide training and guidance to their team, and maintain accurate operational records to optimize the overall efficiency and safety of airport dock activities.

Responsibilities

Supervise dock operations, including overseeing the loading and unloading of aircraft cargo and baggage

Manage and lead a team of dock agents, providing training, guidance, and performance evaluations

Ensure strict adherence to safety and security procedures during all dock activities

Coordinate with flight operations, ground crew, and other relevant teams for efficient workflow

Oversee the proper use and maintenance of ground support equipment

Implement operational strategies to enhance efficiency and reduce turnaround times

Conduct regular inspections to ensure cargo and baggage are handled according to regulations

Resolve issues and challenges that arise in dock operations promptly

Monitor and report on the productivity and efficiency of dock activities

Enforce compliance with company policies and industry regulations among the team

Assist in the planning and execution of emergency response procedures at the dock

Maintain accurate records and documentation of all dock operations

Facilitate effective communication within the team and across departments

Contribute to continuous improvement initiatives for dock operations

Ensure the dock area is organized, clean, and compliant with safety standards

Exemplify PrimeFlight customer service and safety standards

Perform any additional duties as assigned by management

Qualifications

18 years of age or older

Must be legally authorized to work in the country of employment.

Communicate effectively in English (reading, writing, speaking)

Must hold a valid driver's license.

1 year experience as a Dock Lead

1 year dock agent experience

Knowledge of the Aviation Industry

Ability to access and interpret information in print and electronically, including the use of electronic devices such as iPads/Tablets, Computers, and Mobile Devices

Effectively communicate with colleagues and clients, both in-person and through electronic means

Pass a background check and drug screen

Eligibility to acquire needed credentials and clearances (FAA, RAIC, TSA, Port Authority, U.S. Customs and U.S. Postal as applicable).

Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays

To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.

Physical Activity / Working Conditions

Ability to lift up to 70 pounds

Prolonged standing and walking in an indoor/outdoor environment as applicable

May need to reach with arms and grasp with hands

May need to push, pull

May need to crawl and crouch, at times, in confined tight spaces

May need to bend, stretch, squat, kneel

May need to climb and work at elevated heights

Exposure to moderate and at times high noise levels

Exposure to Biohazards and/or Chemicals

Exposure to outdoor elements

Be able to hear and respond to the spoken voice and to audible alarms

Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers

Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three?dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)

The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.

PrimeFlight Aviation Services, Inc. is proud to be an equal?opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

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