FBO Manager

FBO Manager

The purpose of this position is to manage all functions of the Fixed-Base Operator (FBO) including making pricing recommendations, marketing and the supervision of staff.

Essential Duties and Responsibilities:

• Supervises staff by prioritizing and assigning work, conducting performance evaluations, ensuring staff training and compliance, adherence to policies and procedures, and making hiring, termination, and disciplinary recommendations.
• Manages and coordinates all charter requests.
• Makes weekly fuel pricing recommendations.
• Serves as the Air Elite liaison.
• Manages the marketing of the FBO business.
• Attends applicable trade shows.
• Coordinates, implements & oversees training for customer service & line service.
• Assists with the FBO budget development and monitoring.
• Oversees all safety initiatives National Air Transportation Association (NATA) Safety 1st & International Standard for Business Aircraft Handlers (IS-BAH) certifications.

Supplemental Functions:

• Performs other similar duties as required.

Job Specifications and Qualifications:

Knowledge:

• FBO Operations
• Aviation Operations
• Budget Management and Principles
• Marketing Principles
• Supervisory Principles
• Applicable Local, State, and Federal Regulations

Licensing and Certifications:

• Valid North Carolina Driver's License PLEASE NOTE: Applicants must meet the City's criteria for an acceptable driving record.

Required Skills:

• Using computers & spreadsheets
• Prioritizing work
• Budget management and tracking
• Leadership Skills
• Training Skills
• Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

Required Experience:

Associate's degree or diploma from an accredited college or university. technical, business, vocation, or correspondence school; with at least five (5) years of relevant and supervisory experience; or the City may consider an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.

The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations.

Tracking Code: 3-4530-3-007

Closing Date: 9/24/26