FSSBU - Program Manager / Director - Data & AI with Banking Domain

FSSBU - Program Manager / Director - Data & AI with Banking Domain

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Location: New York, NY/ Charlotte, NC (Onsite/Hybrid)

We are seeking a Program Manager / Director - Data & AI Transformation Programs with Banking Domain to lead large-scale, enterprise-wide transformation initiatives across Data, Analytics, Digital, and GenAI. This leader will drive end-to-end program delivery, manage multimillion-dollar engagements, and act as a trusted advisor to senior client stakeholders while ensuring commercial success and delivery excellence.

Key Responsibilities

Program & Delivery Leadership

• Lead complex, multi-year Data, Analytics, Digital, and GenAI transformation programs for enterprise clients.
• Manage delivery of large deals ($1M-$5M+), ensuring execution is on time, within budget, and meets quality standards.
• Drive the full program lifecycle: planning, estimation, execution, governance, and closure.
• Establish and track program KPIs, proactively identifying and mitigating risks.

Client Relationship & Expectation Management

• Act as a trusted advisor to client stakeholders, building strong and lasting relationships.
• Set and manage client expectations effectively, ensuring alignment on scope, deliverables, and timelines.
• Navigate complex stakeholder landscapes and drive alignment across business and technology teams.

Commercial Management & Growth

• Lead and support proposal development, solution estimation, and business case creation.
• Identify opportunities for account expansion and drive incremental revenue growth.
• Own financials including budgeting, forecasting, and P&L accountability.

Scope & Change Management

• Proactively identify scope creep and deviations from agreed deliverables.
• Define and execute change management governance, including:
• Creation and management of change orders
• Effort re-estimation and impact assessment
• Influencing clients to align on revised scope, timelines, and commercials
• Write detailed SoW and Change orders
• Ensure strong governance and contractual compliance throughout program execution.

Estimation & Planning

• Lead solution sizing, effort estimation, and resource planning, often within aggressive timelines.
• Develop comprehensive delivery plans, including dependencies, risks, and mitigation strategies.

Global Team & Resource Management

• Manage large, geographically distributed teams (onshore/offshore) delivering complex programs.
• Optimize resource allocation across locations to enhance efficiency and cost-effectiveness.
• Build, mentor, and lead high-performing cross-functional teams.

Data & Technology Leadership

• Drive programs across key areas:
• Data Governance & Data Management
• Data Migration & Integration
• Cloud & Big Data Platforms
• Advanced Analytics & Machine Learning
• GenAI transformation initiatives
• Champion modern engineering practices including Agile, DevOps, and CI/CD.

Preferred Skills & Attributes

Go-getter mindset with strong ownership and accountability.

Excellent communication, negotiation, and influencing skills.

Strong analytical and problem-solving abilities.

Ability to operate effectively in fast-paced, ambiguous environments.

Experience working with Fortune 500 clients is a plus.

Leadership Competencies

Strategic thinking with strong execution focus

Stakeholder influence and conflict resolution

Results-driven delivery leadership

Collaboration across cross-functional and global teams

Why Join Us

Opportunity to lead high-impact, multi-million-dollar data programs

Work with senior client stakeholders and leadership teams

Be part of a growth-focused consulting organization driving digital transformation