General Manager (05376) - 12009 HWY 231/431 N

General Manager

We are seeking a dynamic and results-driven General Manager to join our team. As the General Manager, you will be responsible for overseeing all aspects of store operations, ensuring exceptional customer service, and driving business growth.

• Lead and inspire a team of employees, fostering a positive and productive work environment
• Oversee daily store operations, including inventory management, cash handling, and scheduling
• Implement and maintain company policies, procedures, and standards
• Analyze sales data and financial reports to identify areas for improvement and implement strategies to increase profitability
• Ensure compliance with all health, safety, and labor regulations
• Resolve customer complaints and concerns promptly and professionally
• Collaborate with upper management to set and achieve store performance goals
• Manage inventory levels, place orders, and control costs to maximize profitability
• Conduct regular staff training and performance evaluations
• Maintain a clean, organized, and welcoming store environment

Proven experience in retail or food service management, strong leadership and communication skills, outstanding customer service orientation, excellent analytical and decision-making abilities in a fast-paced environment, exceptional time management and organizational skills, in-depth knowledge of inventory management and cost control techniques, proficiency in basic computer applications, flexibility to work various shifts, including evenings, weekends, and holidays as needed.