General Manager of Operations (769)

General Manager of Operations

Colorado Springs Utilities Operations Division is hiring a strategic and dynamic leader to provide expert judgment and agility as our newest General Manager in Operations. This General Manager will be responsible for leading a large multi-skilled workgroup consisting of professional and skilled positions covering all four services. It is expected that all GMs in the operations division participate in leadership rotations, embracing the opportunity to add depth and breadth as a leader for the sustained benefit of our utility. As an operational leader, you will have demonstrated experience in providing innovative solutions and successfully navigating change. These skills will be critical as you help the Operations Division to continue to adapt and improve the functional work model to strategically align work functions and empower our employees to better deliver services to our community through improved decision-making, cross-departmental working and collaboration, resilience, controls, cost savings, and development opportunities.

How you'll make an impact as a General Manager

• Oversee the development of strategies aligned with overall organization objectives on a medium- to long-range horizon and provide leadership and direction through a team of senior leadership personnel
• Develop and implement policies and procedures that invest in shared capabilities and standardized processes that enable better integrated, and concentrated support functions, in alignment with our Strategic Plan
• Responsible for the overall business performance of the department, including staffing, budgeting, and managing day-to-day operations
• Demonstrate relational skills and influence across the organization in order to break down silos, generate cross-departmental collaboration, and better inform decision-making
• Developing and implementing strategic business goals, plans, programs, department budgets, and initiatives
• Negotiating and executing contracts with contractors and suppliers
• Participating in the development of Colorado Springs Utilities' strategies, business plans, and policies

What does the success profile look like for this General Manager role? Most people who are successful in this role offer at least a bachelor's degree from an accredited college or university in Engineering, Project Management, Business Management, Construction, or a related field (highly preferred). It is also expected that you offer 10+ years of progressively responsible experience leading people, strategy, and/ or operations, with a proven track record and experience that supports:

• Strong development and implementation skills; championing projects in engineering, construction, operations, maintenance, and/or support services
• Ability to work through stressful situations with confidence and grace
• Ability and desire to leverage technology for effective and efficient utility operations and modernization
• Analytical mindset and the ability to assess, develop, and execute comprehensive business strategies to help Colorado Springs Utilities meet strategic initiatives and future challenges
• Ability to successfully bring together and lead diverse workgroups in a way that empowers and inspires employees
• Ability to interact effectively with elected and appointed officials, other government agencies, public and private partners, community leaders and customers, and the general public
• Taking an active role in succession planning and cross-functional training that supports our strategic initiative for attracting, developing, and retaining a skilled and diverse workforce

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:

• SEDENTARY Work: Exerting up to 10 pounds of force occasionally (1/3 of the time), and/or a negligible amount of force frequently (1/3 to 2/3 of the time) to lift, carry, push, or pull objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary only if walking and standing are required only occasionally and all other criteria are met.
• Positions in this class typically require talking, hearing, seeing and repetitive motions within an office working environment.