General Manager

General Manager Opportunity

We are seeking a General Manager to take full operational responsibility for our US region including Boston, MA; Portland, ME; Rocky Hill, CT and the surrounding area.

Key Responsibilities

• Drive the growth of regional sales, both through existing customer relationships as well as new business acquisition by providing coaching, strategy, and direction to sales managers and/or the outside sales team as needed
• Take personal ownership for the strategic growth of customer accounts
• Provide support and organization to Branch Managers, enabling Richelieu to efficiently process customer orders and manage the shipping and receiving process accurately, safely, and on-time
• Maintain accountability for complete P&L, taking full responsibility for the growth and success of the region
• Ensure an effective flow of communication with all personnel involved in the follow-up of customer service and shipping/receiving duties
• Oversee and ensure all logistics-related operations comply with applicable environmental, health, safety, and other regulatory rules and regulations
• Advise their managers in recruitment and team development by overseeing the hiring, supervising, and training employees for the purpose of achieving company goals and objectives
• Establish and execute strategies to improve on our existing processes, procedures, and methods, ensuring efficiency throughout all departments
• Maintain a detailed awareness of daily KPIs with regards to sales and operations performance
• Instill and drive a positive working culture by leading from the front, creating an environment that individuals desire to be a part of

What We Are Looking For

• Related experience from industrial or building materials distribution, with an emphasis placed on leadership of an outside sales and operations teams
• A commercial or sales-driven mindset, optimally including leadership in sales
• Deep knowledge/understanding of complete branch office operations, specifically with P&L responsibility
• An empathetic leader with superior emotional intelligence, able to recognize and develop the unique traits of team members and direct their professional growth
• Excellent communication skills with the ability to interact at all levels internally, as well as with suppliers and customers
• KPI-oriented, well organized, with superior communication aptitude

Compensation and Benefits

• Competitive market-based salary plus annual bonus
• Monthly car allowance and covered fuel
• Business expense reimbursement
• Group insurance program (medical, dental, vision, life, disability, etc.)
• Employee Stock Purchase Plan with employer matching
• 401(K) with employer matching
• Company cell phone and laptop
• Paid vacation and holidays

We are an equal opportunity employer.