Group Director, Product Management - Last Mile Optimization & AI

Group Director, Product Management - Last Mile Optimization & AI

Multiple locations Regular/ Permanent Salaried

Last Mile Delivery sits at the center of how we win with customersand it's undergoing a fundamental transformation. As expectations for speed, precision, and reliability rise, and the gig economy continues to evolve, we are re-architecting delivery from the ground up using advanced optimization, real-time decisioning, and applied AI at massive scale. We're looking for a Group Director of Product Management to lead Last Mile Optimization & AIthe intelligence layer that powers every critical decision across our delivery ecosystem. This leader will own the platforms that determine how work is created, priced, matched, routed, and fulfilledcontinuously balancing speed, cost, and experience across millions of real-time decisions. Unlike traditional marketplaces, this system must also incorporate real-time store operationswhere variability in picking, readiness, and substitutions directly impacts delivery performance. This role requires evolving a live, large-scale systemimproving cost, reliability, and speed today while re-architecting for the future through better optimization, data foundations, and decisioning systems. This is a high-impact, high-visibility role at the intersection of marketplace dynamics, large-scale optimization, and operational complexity.

What You'll Do...

• Define the future of last mile: Set and drive the vision and strategy for optimization and AI across pricing, matching, batching, routing, and store-aware decisioningincorporating real-time operational signals from stores and drivers.
• Own the intelligence layer: Build and scale horizontal AI platforms that power real-time, high-stakes decisioning across the entire ecosystem, including the underlying data foundations, consistent metrics, governance, and shared signals that ensure reliable and aligned decision-making across systems.
• Operate and evolve a live system: Improve cost, reliability, and speed in an already scaled systembalancing short-term performance with long-term architectural evolution, while accounting for real-world variability in store operations.
• Partner to push the frontier: Work closely with Engineering and Data Science to deliver scalable, explainable, and continuously improving optimization and ML systems in production environments.
• Balance a dynamic marketplace: Optimize a complex, multi-sided ecosystem across customers, drivers, and store operationsbalancing driver earnings, cost efficiency, and service reliability.
• Lead at scale: Grow and develop a high-performing team of product leaders, raising the bar on product craft, clarity, and execution.
• Create alignment in complexity: Drive focus and prioritization across Product, Engineering, Data Science, Operations, and Business teams.
• Solve at massive scale: Tackle challenges like real-time responsiveness, signal quality, and marketplace volatility across millions of daily decisionsincluding working with noisy or incomplete data, non-stationary demand, and tightly coupled system dynamics.
• Drive high-stakes prioritization: Make clear, high-quality tradeoffs between foundational improvements, optimization gains, and new capabilities in a highly constrained and dynamic environment.
• Influence the business: Partner with senior leadership to shape investment strategy, articulate tradeoffs, and guide one of the company's most critical growth engines.

Why This Role Matters This role directly shapes how millions of deliveries happen every dayimpacting customer satisfaction, driver experience, and the efficiency of one of the largest marketplaces in the world. The platforms you lead will define how we scale intelligently, compete effectively, and innovate in last-mile delivery. Few roles offer this combination of scope, technical depth, and real-world impact. If you're motivated by building large-scale decision systems, solving complex marketplace problems, and leading at extraordinary scale, this is an opportunity to define the future of last mile. The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart .

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, engineering, or related area and 15 years' experience in product management. Option 2: 17 years' experience in product management or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in Computer Science, Engineering, Business Administration or related area and 14 years' experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, Supervisory experience, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture. Masters: Business Administration, Masters: Computer Engineering, Masters: Computer Science

Primary Location...

809 11th Ave, Sunnyvale, CA 94089-4731, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.