Hospitality Manager

Hospitality Manager

Own the Guest Experience, Front Door to Drive Thru Window

We don't hire people to just run a shift. We find leaders who can own the entire guest journey Dine-In and Drive Thru and give them a team, a system, and the rewards to match. Are you the kind of leader who turns hospitality into a competitive edge?

What Makes This Role Different

• Real ownership you own the complete guest experience, start to finish, not just a task list
• Build your own team hire, schedule, and develop current and future front-of-house crew
• Compensation tied to YOUR results bonus potential tied directly to your OSAT and Google review scores
• A proven system MWB's Ops Scorecard and hospitality standards behind every decision you make
• Join dynamic leadership team hospitality manager, kitchen ops manager, operating partner, & market leader

We're Looking for Leaders Who

• Have led front-of-house or guest experience teams before
• Believe hospitality is a system you can teach and improve not just a personality trait
• Can turn a frustrated guest into a loyal one, every time
• Know how to build and schedule a team, not just cover a shift
• Want real ownership over the guest experience, not just a job

What You'll Get

• Support training and partnership from leadership team that will help your success
• $22$26 per hour, plus bonus potential
• Quarterly Ops Scorecard bonus, plus extra bonus opportunity for beating OSAT/Google targets
• Monthly discretionary budget to create standout guest moments
• Full benefits: medical, dental, vision, 401(k) match, 100% company-paid life insurance
• 10 days PTO after 90 days, weekly pay, and FinFit access
• Whataburger Family Foundation and Scholarship Program

Hospitality Manager > Operating Partner > Market Leader

Whata you waiting for? Come lead the experience guests can't stop talking about.