Hourly Shift Manager

Shift Manager In Training

This position is for a Shift Manager in Training. Ideal candidates should have previous manager experience. A background in quick service restaurants is strongly desired, or experience in hospitality or retail. You must be 18 years or older for this position.

If you do not have previous shift leader experience, please consider applying for a maintenance or crew position.

Flexible scheduling with a side of always feeling valued. McDonald's offers a job combo that will fit you.

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great quality, service, and cleanliness to customers.

Shift Managers perform a variety of tasks, which include but are not limited to:

• Planning for each shift
• Monitoring performance during the shift
• Taking action to ensure the team meets McDonald's standards
• Monitoring safety, security, and profitability
• Communicating with other shift managers and crew
• Motivating, delegating, and coaching the team
• Completing assigned cleanliness tasks
• Completing assigned planned maintenance tasks

As a Shift Manager, you may be responsible for:

• Food safety
• Internal communication
• Inventory management
• Daily maintenance and cleanliness
• Managing crew
• Quality food production
• Exceptional customer service
• Safety and security
• Training

Benefits:

Competitive pay

Bonus program

4% 401K match program

Flexible scheduling

Paid time off

Tuition reimbursement and/or educational assistance

Training and advancement opportunities

Employee discounts and free meals

Health insurance

And much more!

This role is vital to the operations within the restaurant because you'll:

• Lead the experience: Oversee and lead crew and other managers on your shift
• Inspire and empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald's standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results oriented: Drive and expect a high level of performance from the team

To be a successful Shift Manager, you'll need:

• Passion for helping and serving others (customers and fellow team members)
• Strong customer service and support focus
• The ability to communicate effectively and anticipate customer needs
• To provide solutions and make decisions in a fast-paced environment

Previous managerial experience is required, ideally within a restaurant, retail, or hospitality environment. We're looking for positive team players with flexible schedules who like to have fun, with the passion to work in the famously fast-paced McDonald's environment. You must be 18 years or older for this position.