Hyundai Service Advisor

Service Advisor Position

Hyundai West Allis is seeking an experienced Service Advisor to join our team. Service Advisors are responsible for assisting their customers with service and maintenance needs. Our Service Advisor should be passionate about customer service and enjoy interacting with people. If you withhold efficient time management skills, effective communication skills, and thrive in a fast-paced environment, then we encourage you to apply!

The International Autos Group will do all they can to promote their employees' growth in the company.

Benefits include:

• Air conditioned shop
• Paid training
• Paid vacation
• Flexible work hours
• Medical, dental, and vision
• 401K
• Closed Sundays
• Paid relocation

Responsibilities include:

• Greeting customers promptly on the service drive and in the lobby
• Obtaining accurate customer and vehicle information
• Reviewing vehicle repair history
• Clearly reporting all vehicle symptoms as described by the customer
• Determining and recommending needed maintenance
• Preparing a complete and accurate estimate of cost for labor and parts
• Explaining all completed work and charges to customers
• Monitoring progress of each vehicle throughout the day and updating customers regularly
• Answering customer's phone calls, emails with the highest level of response and attention

Qualifications include:

• Minimum 1 year of experience
• Basic product knowledge
• Must be able to work in a team setting
• Display a positive attitude
• Adaptive to change
• Driven in sales AND customer satisfaction
• Must be at least 18 years of age to be considered
• Must have held a valid driver's license for at least 1 year with a clean driving record