Infrastructure Program Manager - Nashville, TN (Onsite)

Infrastructure Program Manager

As a Technical Infrastructure Program Manager, you will manage projects requiring building, deploying, and interacting with physical IT infrastructure. You will lead infrastructure deployment initiatives, problem-solve build issues with technical delivery teams, and support Lifecycle programs. This role requires collaboration with various stakeholders to create efficiencies, manage scope, control IT budgets, and meet milestone deliverables with minimal schedule impact.

Program Strategy & Execution

Own the full lifecycle of complex, multi-site, multi-million-dollar infrastructure programs define mission, scope, success criteria, and multi-year roadmap. Drive program strategy in ambiguous environments; build the decision framework, stakeholder map, and execution plan where no playbook exists. Balance short-term execution against long-term direction, managing scope, risk, and cost trade-offs.

Deployment & Field Coordination

Coordinate multi-vendor field deployments and remediation across global sites, including procurement mechanics (RFQ, CAR, PO), supply-chain and lead-time constraints, and site-readiness dependencies. Manage third-party (3P) contractor labor models, escort/access requirements, and vendor performance where field IT or internal capacity is constrained.

Reporting & Business Reviews

Own OP1/OP2 narratives, CARs, 6-pagers, MBRs, and QBRs for owned programs. Present program status, risks, and selections to leaders up to three tiers above the role. Establish and maintain program health dashboards.

Risk Management & Compliance

Identify and mitigate execution, safety, compliance, and financial risk; partner with deployment planning (DPM) on escalations and deviation approvals. Maintain a risk register and drive path-to-green plans for at-risk programs.

Cross-Functional Influence & Leadership

Act as the primary interface between engineering, operations, vendors, finance, security, and senior leadership. Build consensus across competing priorities and drive alignment without authority.

Process Improvement

Streamline or eliminate excess process; create predictable, repeatable paths and drive concurrent-delivery improvements.

Top 3 Skills

• Managed complex, multi-million-dollar infrastructure or technology programs in an operations environment.
• Demonstrated ability to write clearly for executives (narratives, not slides).
• Cross-functional influence without authority proven work across engineering, operations, vendors, and finance.

Nice to Have Skills

• Experience owning multi-year strategic roadmaps, not just execution of defined scope.
• Power/electrical and cooling infrastructure knowledge (UPS, PDU, ATS, HVAC).
• Data center, fulfillment center, or logistics infrastructure experience.
• Experience with 3P vendor/contractor program management and field deployment models.
• Mentoring or developing other program managers.

For workers in the United States, PrideGlobal and its affiliates offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors.

PrideGlobal and its affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

PrideGlobal and its affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. Only applicable for San Francisco Candidates