Inside Sales Associate

Responsibilities:Sell, upsell and cross-sell hearing technologies to existing recipients.Reach out to recipients through methods that include, but are not limited to, phone call, email, web chat, SMS chat, and social media for selling opportunities.Create and process upgrade insurance authorizations.Use SalesForce and Insurance Portal to manage upgrades.Collaborate with field staff, reimbursement, and customer service.Requirements:High School Diploma or GED Certification (MUST)Experience in sales and/or customer service representing a medical product is preferred.Excellent interpersonal communication skills with the ability to communicate both written and verbally.Insurance authorization experience is valuable.Strong customer focused orientation.Self-motivated, high level of initiative, with ability to work well in cross-functional teamsStrong organizational skillsProficient computer SkillsDemonstrate ability to handle multi-tasks, field questions covering diverse areas and facilitate positive responses.Must have ability to handle high volume of calls/emails/paperwork.Competency in both Spanish and English language is preferredJob Types: Full-time, TemporaryWork Location: Hybrid remote in Valencia, CA 91355
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