Inside Sales Representative

Inside Sales Representative

Job Category: Sales Requisition Number: INSID002694

Full-Time Hybrid PAC/MTX - HQ Houston, TX 77064, USA

Description

Key Responsibilities

• Inbound Lead Management: Qualify inbound leads and gather technical requirements, application details, and urgency.
• Opportunity Ownership: Own and advance unassigned opportunities from inquiry to order.
• Pipeline Development: Self-generated pipeline through outbound prospecting and identify similar customers/markets from inbound activity.
• Quote Follow up: Actively reach out to recent higher value and all prospect quotes. Re-engage dormant accounts.
• Maintain CRM accuracy and coordinate with engineering and customer service.
• Product knowledge: Possesses thorough product knowledge in order to evaluate customer needs and make appropriate recommendations.
• Always promote good customer relations. Career path into Technical Sales or Technical Service.

Performance Metrics

• Inbound lead response time
• Conversion rate for inbound leads
• Amount of self-generated opportunities created
• Pipeline Generation: $150K$300K per quarter
• Quote Follow-Up: 100% of prospects and high value quotes
• Number of outbound calls to inbound leads and self-generated targets
• Daily Activity Expectations
• Calls: 2035 per day across inbound, owned opportunities, and prospecting
• Meetings: 26 per day
• Emails/LinkedIn Touches: 1525 per day

Systems & Tools

• CRM Opportunity tracking and activity logging
• Zendesk Customer interactions and quote context
• IFS (ERP) Pricing, quotes, and product details
• Power BI Pipeline tracking and analytics

Education and Experience: Bachelor's degree or equivalent experience. Experience in customer service, inside sales, or technical support roles preferred. Ideal candidate may be a Customer Service Representative (CSR) seeking to transition into a sales-focused role. Technical aptitude (mechanical, industrial, or similar products preferred). Strong communication and organizational skills. Ability to manage multiple opportunities simultaneously. Proactive, self-driven mindset with a focus on results.

Qualifications

Education

Required: Bachelors or better.

Experience

Preferred: 1 year: Experience in customer service, inside sales, or technical support roles preferred

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.