Inside Sales Representative

Job Title

Key Responsibilities:

• Enter customer orders based on schedules and forecasts
• Provide accurate and timely quotes to customers
• Maintain extensive internal and external customer contact
• Release finished goods in accordance with customer needs
• Address and resolve customer complaints and inquiries
• Manage charge backs and related issues
• Collaborate effectively as a team player while also being able to work independently
• Focus on developing and building strong customer relationships
• Cross-train to provide coverage for team members during absences
• Perform other duties as assigned

Requirements:

• Previous inside sales experience within the steel processing industry (preferred)
• Strong communication and interpersonal skills
• Excellent problem-solving abilities
• Detail-oriented with strong organizational skills
• Ability to work in a fast-paced environment
• Proficient in using computer systems and software for order entry and customer management
• Team-oriented mindset with a commitment to customer service

Integrated Talent Strategies (ITS) is an international recruiting and staffing firm specializing in Engineering, Technical and Professional positions. Founded in 1984 as a subsidiary of an engineering firm, ITS continues to remain a strategic partner for the job seeker. Our clients include some of the largest and most respected architectural, engineering, and manufacturing companies in business today. Our ability to offer a wide range of services, and the flexibility to adjust to the changing needs of our clients, has allowed us to maintain a solid reputation for 40+ years.