Inside Sales Representative

Onin Staffing Arnold, MO Posted 3 days ago

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Arnold, MO

Develop a strong understanding of our ERP system and achieve proficiency in its use
Professionally manage inbound calls and resolve customer inquiries with a focus on delivering exceptional service and ensuring customer satisfaction
Maintain data integrity by reviewing purchase orders and entering accurate information into the ERP platform
Drive revenue growth by aggressively prospecting, qualifying leads, and converting new business opportunities
Consistently achieve prospecting targets and accurately record all activities in the ERP system
As training progresses, demonstrate resourcefulness by performing targeted research on markets, customers, and competitors as needed, delivering actionable insights to support and strengthen sales strategies
Provide support by assisting in managing leads, responding to customer inquiries, and resolving customer issues promptly
Keep the Sales team informed on the status of quotes, orders, and other customer-related updates to ensure seamless communication
Serve as the primary liaison between customers and internal teams, including Sales, Project Management, Production, and Shipping, to ensure smooth communication and workflow
Perform additional job-related duties as assigned to support team and organizational objectives

Minimum Qualifications:

High school diploma (or equivalent), associate degree preferred
2-5 years of Customer Service experience in an industrial/manufacturing environment

Required Knowledge, Skills, and Abilities

Proficiency in Microsoft Excel, Word, or equivalent applications
Familiarity with ERP systems (Epicor experience preferred)
Strong background in customer service with a focus on delivering exceptional experiences
Excellent verbal and written communication skills for interacting with customers and all levels of the organization
Ability to manage and resolve conflicts effectively while maintaining positive customer relationships
Self-motivated, able to work independently, and demonstrate initiative
High level of discretion and sensitivity to confidentiality requirements
Strong organizational and time-management skills with attention to detail

Physical Requirements/Working Conditions:

Equipment/Tools/Software Used:

Don't miss this chance to enhance your experience in a production environment while enjoying competitive pay and a comprehensive benefits package.

Apply now so we can hold a spot for you. We can't wait to talk to you! Your ?nin team

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