Inside Sales Support

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Inside Sales Support

New Orleans, LA

Sales & Marketing

Essential Job Functions

Support Sales Team division to facilitate proper operational flow

Provide support in managing and tracking job installations

Contact individuals by telephone to promote our products and services

Explain the product or service to potential customers

Deliver scripted sales pitch to the customer

Adjust scripted sales pitch to meet needs of specific individuals

Provide pricing details

Obtain customer information including names and addresses

Schedule appointments for sales staff to meet prospective customers

Answer telephone calls from potential customers who are responding to advertisements

Contact customers to follow up on initial interaction

Conduct customer and marketing surveys

Competencies

Excellent communication skills

Ability to communicate with customers in a professional manner

Ability to follow management direction and take constructive feedback

Must be proficient in Microsoft Office (Excel and Power Point)

Education/Experience

High School diploma

Min 1-2years experience in Customer Service role

Demonstrated strong conflict resolution experience

Knowledge of solar power energy field is preferred

Construction industry knowledge preferred

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear.

The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl.

The employee must frequently lift and move up to 10 pounds and occasionally lift and move objects up to 25 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

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