ISS Operations Manager

Job Title

Oversee the department's daily operations, ensuring the implementation and compliance with Kennesaw State University's established policies and procedures. Responsible for departmental budgeting, planning, and processing improvements and special projects as needed. Manages internal operations such as calendar oversight, data tracking and reporting, and purchasing processes and budgets.

Job Description

KEY RESPONSIBILITIES: 1. Oversees daily business operations, including payment processing, travel requests, correspondence, compliance documentation, and managing office supply needs. 2. Coordinates and supports meetings by preparing agendas and distributing notifications. 3. Assists leadership in defining project goals, developing plans, and tracking progress. 4. Identifies and recommends process improvements and efficiency enhancements. 5. Reviews, recommends, and implements procedure changes ensuring compliance with policies and regulations. 6. Develops and executes strategies to achieve objectives efficiently, including communication and marketing support 7. Prepares financial reports and forecasts future expenses. 8. Ensures compliance with fiscal rules and procedures, prepares budget amendments, reviews travel-related expenses, and manages purchasing processes. 9. Supports the hiring, scheduling, and payment processing for student assistants and other department roles. 10. May supervise and coordinate staff and student assistant hiring, training, and management.

Required Qualifications

Educational Requirements Bachelor's degree from an accredited institution of higher education or an equivalent combination of relevant education and/or experience Required Experience Five (5) years of related work experience

Proposed Salary

The budgeted salary range is $56,720 to $64,500 per year. Offers are based on relevant experience. Comprehensive benefits include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and more!

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.

Other Information

This is a supervisory position. This position has financial responsibilities. This position will not be required to drive. This role is considered a position of trust. This position requires a purchasing card (P-Card). This position may travel 1% - 24% of the time

Background Check

Credit Report Standard Enhanced Education Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility. All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.