IT Infrastructure Manager

IT Manager

Key Requirements:

• Bachelor's degree in Information Technology, Computer Science, or related field.
• 5-8 years of experience in IT management or senior systems administration.
• Native or bilingual proficiency in English.
• Deep knowledge of Microsoft Exchange, Active Directory, and modern cybersecurity tools.
• Proven experience managing IT budgets and third-party vendor relationships.
• Strong leadership skills to communicate technical concepts to non-technical staff and senior leadership.

Responsibilities:

• Oversee maintenance and security of local office networks, servers, hardware, laptops, workstations, and peripherals.
• Lead and mentor small team of IT support specialists for high-quality internal customer service.
• Manage office IT budget, including hardware/software procurement and vendor contract negotiations.
• Develop and enforce office-wide IT policies, data security protocols, and disaster recovery plans.
• Collaborate with Sr. Director of Engineering to align IT infrastructure with rail engineering teams' technical needs.
• Proactively identify system vulnerabilities and implement upgrades or automated solutions for efficiency.