KEY HOURLY - ASPEN TAP HOUSE
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Conducts assigned management duties during scheduled shifts to ensure comfort, fresh food is served with genuine hospitality, delivering a uniquely better guest experience.
Essential Functions
- Maintains projected costs and labor during scheduled shifts
- Manages through "hands on" supervision of the restaurant. This includes but is not limited to, occasional temporary non-scheduled assistance with serving, hosting, cooking, and other duties
- Ensures staff is following established recipes and procedures
- Helps to control the guest flow and monitors ticket times
- Creates and maintains a safe and healthy work environment
- In conjunction with all management, enforces compliance with all employment policies in area of responsibility
- Ensures consistency in food and service to increase sales
- 100% table visits (if applicable)
- Ensures culture and core values, passion, partnership, integrity and fun with purpose
- Maintains proper uniform and image standards at all times
- Ensures cleanliness of restaurant and safety of guests is maintained at all times
- Follows TIPS and OSHA guidelines during a shift.
- Works during peak business hours to set the pace in front and back of house depending on position
- Maintains a safe, fun, and clean work environment for the staff
Competencies
- Accountability - Ability to accept responsibility and account for his/her actions
- Communication, Oral - Ability to communicate effectively with others using the spoken word
- Communication, Written - Ability to communicate in writing clearly and concisely
- Ethical - Ability to demonstrate, conduct, and conform to a set of values and accepted standards
- Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace
- Time Management - Ability to utilize the available time to organize and complete work within given deadlines
- Working Under Pressure - Ability to complete assigned tasks under stressful situations
Work Environment
Typical restaurant environment