Lder de equipo

Team Leader

A Team Leader is someone who consistently demonstrates our core values, embraces the Chick-fil-A culture, and has a servant's heart. Team Leaders have a passion for people and serving others, have strong character, take initiative, and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting the senior management in executing daily operations and for keeping the members accountable for each component of Operational Excellence and our Recipe for Service. The two main areas of focus for a Team Leader are completing tasks to make the restaurant run effectively and training/developing team members. Team Leaders lead by example and set the tone for others to follow.

Job Type:

• Full-time

Our benefits include:

• A fun work environment where you can positively influence others
• Flexible schedule (and closed on Sundays)
• Learn firsthand from experienced restaurant operators and leaders
• Intentional growth and development to help you achieve your career goals
• Scholarship opportunities
• Competitive salary

Responsibilities of Team Leaders:

• Leading shifts in the dining room
• Demonstrating excellent character and hospitality to guests and team members
• Participating operationally in daily activities in high-volume, fast-paced restaurants
• Be a kind and motivating team player
• Open and/or close, lead the changes, key holder
• Count drawers and end of day
• Excellent communication skills

Qualifications and requirements:

• Must be available to work Fridays and Saturdays
• Smile
• Create and maintain eye contact
• Speak with enthusiasm
• Establish emotional connections with guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong social skills with a desire to serve team members
• Strong commitment to superior customer service
• Ability to manage team member behavior and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• No prior experience as a shift leader, team leader, supervisor, team captain, restaurant manager, or assistant restaurant manager required, but preferred.

Most Chick-fil-A restaurants are managed by independent franchise business owners who make all their own business decisions and are responsible for their own content and policies.